GMC of Vacaville

Sayed Karimi is very professional and helpful, very nice making business with him, I’m very pleased. making business with him, I’m very pleased. More

Where do I start? They scheduled me (called me) for an oil changed, 2x! Both times when I dropped my car off to be serviced they were super rude and said I didnt have an appointment. SERIOUSLY! I ended up oil changed, 2x! Both times when I dropped my car off to be serviced they were super rude and said I didnt have an appointment. SERIOUSLY! I ended up driving out to Vallejo for my oil changes. I recently sold my vehicle to the dealership, bad Idea. The finance guy said I would recieve my check in 2-3 weeks. That was 4 months ago! Spoke to numerous manager's which are were all nice but...blowing smoke everytime I called. I truly will never buy a GMC again because of this dealership, Sad. More

Do not go here! They will lie to you to get a sale. They will sell you a vehicle that has a pre-existing problem and then blame you. They do not take care of their customers and instead rob them. They got p will sell you a vehicle that has a pre-existing problem and then blame you. They do not take care of their customers and instead rob them. They got paid for an accessory install and have not complete it and then they refuse to provide a refund. If you like dealing with people with poor sales integrity, and will rob you; you found your place at GMC Vacaville. I bought a vehicle and they refused to get it fixed and they still have yet to refund me my accessory order! More

If you need to buy a car do not go there !First the sold If you need to buy a car do not go there ! First the sold me a new car (according to them). But when they financed my car they financed as used car, If you need to buy a car do not go there ! First the sold me a new car (according to them). But when they financed my car they financed as used car, which I got a higher interest ! Second they sold me extended warranty that was 3k more than anyplace else 3rd I paid for a extra coating for my car again they charged double than any other place AND! They lied to me they was done and 8 weeks later I am still waiting for them to call me to schedule and to get the extra key they promised. I have been calling, texting to get them to cancel my warranty and the cilajet so I can take to someone else. I have left several messages to the finance department and to the store manager still no call! They charged 18k above msrp price (I paid cause I wanted the car ) but still they are gauging people in cars, warranty and services and after you paid they don’t provide the services ! More

We have taken our GMC truck to the service dept a few times and the experience has always been terrible. If there was any other GMC dealership close we would never go back. Today for instance, my husband times and the experience has always been terrible. If there was any other GMC dealership close we would never go back. Today for instance, my husband has called them twice and been left on hold for 20 minutes, then 25 minutes, then they just hang up! He dropped the truck off on Thursday 7-8 to check some warning lights that came on. They couldn’t find anything wrong and asked to keep it overnight to check when the engine was cold. Today is Monday 7-12 and we can’t get them to answer the phone and they never called on Friday. On a previous visit my husband called about a recall and was advised to bring the truck in the next morning and the work would be done quickly while we waited. When we got there, we were told the replacement part had to be ordered so the work couldn’t be done that day. We live about 25 minutes away from the dealership so that was a complete waste of time. We will probably have to start taking the truck to Roseville when we bought it for any other service, which is over 60 miles away. This is truly the worst service dept, so please don’t waste your time taking your vehicle here. More

ZERO STARS DO NOT GO HERE!!!! My boyfriend and I were COMPLETELY LIED TO and they WASTED OUR TIME!!! CON ARTISTS TO THE MAX!!! My boyfriend had been looking for a specific truck for months and we COMPLETELY LIED TO and they WASTED OUR TIME!!! CON ARTISTS TO THE MAX!!! My boyfriend had been looking for a specific truck for months and we finally found one at this dealer. We called to make sure they had truck as my boyfriend lives in Wellington Nevada and I live in Rocklin so we'd be coming from HOURS AWAY to see the truck. They let us know they had it and it was just getting off of the truck and it wouldn't be ready until 4pm. We got there a little early (20 mins) and the truck hadn't been looked at yet. We noticed all kind of paint issues, rust on the inside and outside, and other issues like dents. While we were there we found another same exact truck (a year older) in better condition. We fell in love with the other truck, test drove it and we were sold. We still wanted to test drive the black truck just in case but we told them we wanted the white one and we'd come back in the morning. That way we could still see the other truck (the black one) but we were ready to make a deal on the white one. They knew we wanted the white one. They told us to come back the next day at 11am because that when our sales guy would be in. They texted us that night to make sure we were coming back and they also texted us that morning to make sure we were coming in. We told them MULTIPLE times we were for sure buying the white one and we were coming from an hour and a half away. They told us to tex them when we were 10 mins out. We were not even 10 mins out from the deal when they said someone else was looking at the truck. We got there and they told us they already sold the truck and that they no longer have the black one because they took it back due to the truck being in a flood previously!!!! These JERKS let us drive from hours away just to tell us they had sold the truck!!! As we were PISSED walking out they were trying to sell us a new truck when we told them MULTIPLE TIMES we were only interested in a certain year. My roommate is an auto finance manager (so he's in the business) and I also just bought my dad a car for xmas so I know how long it takes to do a deal and paperwork when buying a car. These JERKS already had the truck sold before we even got there because the people they sold it to were already walking out, truck keys in hand. THEY LIED TO US!!! They just wanted us to come back so they could try and weasel us into buying a different truck. Oh and I checked their site today (3 days later) and they still have the black truck up for sale. I bet they knew they couldnt fool us with the truck, hid it, and is now trying to sell it to someone else hoping they won't notice all the issues with the truck. Their loss that they lost our business, we had over 10K cash in hand and they missed out. Maybe they should learn how to sell cars properly. And now seeing how many bad reviews this place had I wish we would have never wasted our time here. So don't bother with this place, go else where. More

Went in bought a used Ford and warranty, 1 year later ford fuel system fail and ruined my motor and the shady warranty doesn’t cover none of it.... There is a lawsuit against Ford for this. My point is ford fuel system fail and ruined my motor and the shady warranty doesn’t cover none of it.... There is a lawsuit against Ford for this. My point is typical dealership that don’t care about customer service or selling a quality product.... 40,000 for truck 30,000 for repairs Thank You Vacaville GMC More

I walked in with a trade in and I left with exactly what I wanted . Fred was great and very friendly, Great customer service today I wanted . Fred was great and very friendly, Great customer service today More

The worst car buying experience of my life I called ahead what the antenna buying a truck and was told there would not be a problem and it would be ready for purchase. Port arrival we agreed on I called ahead what the antenna buying a truck and was told there would not be a problem and it would be ready for purchase. Port arrival we agreed on a price I went to the bank right down the street to get a cashier's check which I did and the agreed-upon amount but when I return they drag it out until the banks were closed and then looked at me and said they were sorry but they could not verify the funds because banking hours were over and too bad but I couldn't buy the truck. The sales manager came out and told me the same thing without missing a beat. I asked them why they waited so long purposely until 10 minutes after banking hours were closed and he said sorry about that. It was extremely discriminatory and I could feel the racism coming out of the air in that place. Even the apology was fake and I feel like I have to take a shower just walking out of that place. Don't ever go to Buick GMC of Vacaville if you value your sense a fairness or pride. More