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GMC of Riverfront Park

Spokane, WA

4.5
631 Reviews

636 E Sprague Ave

Spokane, WA

99202

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631 Reviews of GMC of Riverfront Park

November 10, 2024

Overall it was a very pleasant experience. Everyone was friendly and helpful as we moved through the buying process. We met someone in parts, and service as well. Already have our first oil ch More

by RMKBDAVIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon , Zach Mitchell
Nov 12, 2024 -

GMC of Riverfront Park responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

November 09, 2024

Had appointment and they were unable to complete diagnostic, I understand that but ask to have oil, fuel filter, tire rotation that was not done. Not happy with service advisor. Not sure if I will g More

by STEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Nov 12, 2024 -

GMC of Riverfront Park responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (509) 209-9966 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 09, 2024

It took 3-visits to this service center to fix the door-lock problem. And during this time, the extended warranty expired, which cost me an additional $1400 out of my pocket. More

by Donandresen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept only
Nov 12, 2024 -

GMC of Riverfront Park responded

It's upsetting to hear that your experience was anything but stellar. We would like the opportunity to address your concerns. Please reach out to us directly at (509) 209-9966 when you have a chance. Thank you, and we look forward to hearing from you.

November 09, 2024

Good service and friendly knowledgeable people. All departments equally good from scheduling, service, and payments. More

by JONANDPEGGYKEHNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal, Greg Sanwald, Zach Mitchell
Nov 12, 2024 -

GMC of Riverfront Park responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

November 09, 2024

I had an emergency Friday afternoon. And Steve with others with a quick parts response and fixed the problem in 2hours. Hallelujah. Thank you for responding so quickly. Holly Love. More

by Holly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Nov 12, 2024 -

GMC of Riverfront Park responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

November 09, 2024

Always quick and reliable service. Cheaper oil changes than the Quick Lube places down the street. More

by StageRulz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal, Greg Sanwald, Zach Mitchell
Nov 12, 2024 -

GMC of Riverfront Park responded

Thank you for choosing GMC of Riverfront Park as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

November 08, 2024

The dealership is being run professionally. Employees are well trained and nicely dressed. The shop is staffed adequately. More

by duaneskeel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Mitchell
Nov 12, 2024 -

GMC of Riverfront Park responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 08, 2024

Very friendly folks! Everyone was welcoming and shared in our excitement for our purchase including those folks working outside. They were completely transparent and did More

by FUBARDOUBLE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin, Yama Propal, Greg Sanwald, Zach Mitchell
Nov 12, 2024 -

GMC of Riverfront Park responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2024

The worst new car buying experience in 50 years of buying new vehicles. The salesman, Jazz A, lied to me about the options on the vehicle. We discussed over the phone what options the new vehicle had and w More

by Jerry S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jazz Againeses
Nov 12, 2024 -

GMC of Riverfront Park responded

Jerry, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (509) 209-9966 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 07, 2024

I've had weird experiences at this dealership as when I bought my car I was told that it had some 100 point inspection and come to find out none of it was really done and then I bring my car in for service More

by briansnod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Nov 09, 2024 -

GMC of Riverfront Park responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (509) 209-9966 when you have a chance. Thank you, and we look forward to hearing from you.

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