GMC of Mansfield

excellant salesman It was worth my 4 hour drive to the Joyce dealership, They were 100% honest about the car and very friendly. Byron was very knowledgeable and easy to It was worth my 4 hour drive to the Joyce dealership, They were 100% honest about the car and very friendly. Byron was very knowledgeable and easy to talk to. The Joyce family was very fair priced and made the financing go very smooth. Anyone looking for a used vehicle I would recommend giving Byron Christian a call he is a great guy. There should be more dealerships like them. More

Buyer experience. This is my third new car purchase from this dealership. They work with you and patiently answer all questions and respond to your concerns even after This is my third new car purchase from this dealership. They work with you and patiently answer all questions and respond to your concerns even after the sale. The same attitude also is apparent in the service department. Highly recommended. More

Our 12th or 13th (lost count) purchase / lease at Joyce. Our car leasing experience at Joyce Buick in Mansfield, Ohio was a gratifying experience thanks to the conscientious efforts of Trey Cary and Matt M Our car leasing experience at Joyce Buick in Mansfield, Ohio was a gratifying experience thanks to the conscientious efforts of Trey Cary and Matt Molton. Trey was very knowledgeable about our new purchase, a 2017 SLE2 Terrain and answered any and all our of our questions. Joyce Buick is fortunate to have both of them in their employment. More

Vehicle purchase I was able to get financing for the car I was interested in. It was my first car purchase. I am satisfied with the service I received. I would recomme I was able to get financing for the car I was interested in. It was my first car purchase. I am satisfied with the service I received. I would recommend this dealership. More

Relaxed & Professional! The minute I met Stacy Cogar, I liked her! She was able to answer all my questions about the 2014 Chevy Equinox I was interested in, and provided me The minute I met Stacy Cogar, I liked her! She was able to answer all my questions about the 2014 Chevy Equinox I was interested in, and provided me with a copy of the "CarFax". There were no "Hard Sell" tactics. She was very "down to earth" and made me feel very relaxed, and confident that the information she was giving about the car was true. Mr. Bill Joyce offered us a very reasonable trade-in price on my old car, and complimented me on how well I had cared for the car since I bought it from Joyce many years ago. When I picked up the car, Stacy helped set up the OnStar and showed me how to use all the car's instruments and the Sirius radio. She told me about the wheel locking lug nuts on the tires, and showed me the unlocking tool in the glove box, along with the factory booklet about the car and it's features. It is apparent she is a very conscientious sales person! When it came to the nitty gritty of the financial paperwork, Matt Molton was thorough in explaining everything, including optional additional warranties and services available. I was also pleased to learn that my former favorite mechanic, Karl Them, is now the Service Manager. This is why I am a repeat customer at Joyce. More

Outstanding shopping experience We were treated like royalty at this dealership. Everything was explained thoroughly and questions were answered expertly. They worked very hard to We were treated like royalty at this dealership. Everything was explained thoroughly and questions were answered expertly. They worked very hard to put us in the vehicle WE wanted, not the one they were trying to clear off the lot. We were shown everything about our vehicles of interest and we test drove them. On pick up day, we spent over an hour in our vehicle before we left the lot! We were shown every feature, what every knob and button in the vehicle controlled, our phones were synced to the system, the radio features and settings for channels were explained, and we had a full gas tank. In addition, our salesman set up the Onstar feature so we could call and get our free trial plan in force, called our insurance company to change the plan to the new vehicle, and took care of the license registration for us. Both our salesman (Trey Carey) and the financial officer (Matt Molton) were extremely friendly and efficient. The dealership doesn't play games, they give you the bottom line deal with any discounts allowed right from the start. We really appreciated the upfront honesty and financial aspect of buying this car. More

Overwhelming made easy Upon arriving at Joyce Buick GMC Stacy C. was great! I was immediately able to check out the truck I was interested in and was taking it out for a spi Upon arriving at Joyce Buick GMC Stacy C. was great! I was immediately able to check out the truck I was interested in and was taking it out for a spin within minutes. When I decided I couldn't leave without that truck Stacy and the financial team did everything they could to make a seemingly overwhelming process into piece of cake. Everything was very thoroughly explained and I could tell my needs were their top priority. Stacy made me feel very comfortable and walked me through each step, making sure I understood all the details. At the end of the day when I walked out with the keys to my new Chevy I felt like I bought a truck from a friend, not just another pushy salesperson. I will definitely be going back to Joyce for any future vehicle purchases! More

Trey is an amazing salesman to work with! Trey helped my husband and I through our leasing process last week. He was very attentive and took a lot of time explaining everything! He was good to Trey helped my husband and I through our leasing process last week. He was very attentive and took a lot of time explaining everything! He was good to his work on everything and made our car buying experience a wonderful one!! More

Porfessional, Friendly and Honest Brian and Trey provided with me a quality new car buying experience prior, during and after purchase. I am very pleased with the customer care that Tr Brian and Trey provided with me a quality new car buying experience prior, during and after purchase. I am very pleased with the customer care that Trey continues to provide. More

Stone Teamwork, Knowledge and efficiency would best describe our experience with the Joyce Buick, GMC team. I would and have recommended Joyce Buick, GMC o Teamwork, Knowledge and efficiency would best describe our experience with the Joyce Buick, GMC team. I would and have recommended Joyce Buick, GMC of Mansfield. More