Future Nissan of Folsom
Folsom, CA
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1,159 Reviews of Future Nissan of Folsom
Kevin ward was a total professional and made my experience very enjoyable, Dave in the finance dept was great as well, I would recommend everyone to shop there for a car experience very enjoyable, Dave in the finance dept was great as well, I would recommend everyone to shop there for a car More
I really appreciate Kevin’s help with explaining all the details about the Murano . He was very polite and friendly. I know he will help me with any further questions if I contacted him. Thank you , Kevin details about the Murano . He was very polite and friendly. I know he will help me with any further questions if I contacted him. Thank you , Kevin . More
The people are always very nice. They always park my car the way I request it for faster exit.I appreciate the fact that you can be taken home and picked up to get your car. the way I request it for faster exit.I appreciate the fact that you can be taken home and picked up to get your car. More
I was recommended to come to Nissan Folsom by someone else. However , upon completing my visit I was not satisfied. When I picked up my car it was completely black inside. My floor mats and carpets were else. However , upon completing my visit I was not satisfied. When I picked up my car it was completely black inside. My floor mats and carpets were completely black , my seats had black on them , my dashboard had black on it , my doors had black on them. It was filthy inside ! Clearly they did not take my mats out or use the plastic they are supposed to put down. I was so shocked they even let me pick my car up like this. I expressed to the sales representative that was helping me , Justin Clay , about my concerns and he said he would resolve the problem but never followed through. I also contacted the sales manager at Nissan Folsom to share my concerns with him and he said he would gave the service manager contact me and he never followed through either. The service manager never contacted me. The customer service is horrible ! I paid $1200 to fix my car and I can’t believe they left it so dirty and allowed me to pick my car up looking like this. I took pictures and can send them in. I would like someone to contact me about my concerns and ACTUALLY resolve the issue. More
Nissan of Folsom isn't even the closest Nissan dealer to where I live. The extra drive time to go to Folsom is certainly worth it. I've stopped by a couple of other Nissan Service offices this summer whil where I live. The extra drive time to go to Folsom is certainly worth it. I've stopped by a couple of other Nissan Service offices this summer while traveling and was disappointed with the poor service I received. The service provided by Jeff at Nissan Folsom is excellent in every way. He makes me glad that I purchased my first Nissan vehicle. More
The people were very nice, and gave us privacy to talk about what choice we wanted to make. They do call a lot, but I enjoy my car very much. about what choice we wanted to make. They do call a lot, but I enjoy my car very much. More
Future Nissan is a great place to get a car. Everyone is friendly and helpful. All staff came by and made sure you were okay. friendly and helpful. All staff came by and made sure you were okay. More
Always greeted promptly and kindly. Chris was very helpful and considerate of my commute being 1hr 25min for service. I was done in a decent time. helpful and considerate of my commute being 1hr 25min for service. I was done in a decent time. More
I’m so glad I went to Nissan Folsom. Dakota was super helpful and very friendly without being too pushy. Great positive energy at the dealership. helpful and very friendly without being too pushy. Great positive energy at the dealership. More
I had a great experience with Future Nissan of Folsom, thank you everyone especially Dakota for helping me find the perfect car with the best deals! thank you everyone especially Dakota for helping me find the perfect car with the best deals! More