Future Nissan of Folsom

This is my very first time financing a car and my experience at Future Nissan of Folsom was amazing. The team is very friendly, professional, understanding and willing to help in the best way possibl experience at Future Nissan of Folsom was amazing. The team is very friendly, professional, understanding and willing to help in the best way possible! I want to thank Frederick and Jason for helping me find a car that exceeds my needs and expectations for such a great deal as well! More

This guy Howel Frederck thiss man is good sale person he help me a lat I give him I credit him and his boss love you and god blues you help me a lat I give him I credit him and his boss love you and god blues you More

Appointment booking was simple to do and the service was quick, thorough, inexpensive, and beneficial. quick, thorough, inexpensive, and beneficial. More

Great service from start to finish. Easy process to set up appt online. I always use the night drop off which is very convenient for me. The only issue I had was the contact # I left on Easy process to set up appt online. I always use the night drop off which is very convenient for me. The only issue I had was the contact # I left on the paper was not used. They contacted my husband instead, who the car is under. Once I brought it to their attention a note was made. Addison was professional and courteous. Appreciated getting a free Quick Quack car wash when I picked up my car. More

Great good experience with the service department and I enjoy the facility while I wait great job enjoy the facility while I wait great job More

Robert and the team at Future Nissan of Folsom were great in helping me choose a new car!! I highly recommend them to all! in helping me choose a new car!! I highly recommend them to all! More

Addison was wondering as always. He’s always so helpful answering all my questions. He provided excellent customer service. Thank you Addison for your kindness and for making feel so He’s always so helpful answering all my questions. He provided excellent customer service. Thank you Addison for your kindness and for making feel so welcomed. More

Normally I would recommend them for the standard stuff. The service dept. is very nice and courteous. But this round I went in for a bolt to fix the gap in my fender. They took the car and said they will The service dept. is very nice and courteous. But this round I went in for a bolt to fix the gap in my fender. They took the car and said they will check and see if I need a bolt or a bracket. They came back and said that I needed a bracket to fix the gap. The gap is not fixed and when I took the car back they were less than happy. Tried to indicate that it was my fault as I said I needed a bolt. But hey, they took on the project and said they would look at it so it then became up to them to find the problem and when they said it needed a bracket to fix it, I said ok. I EXPECTED them to find all the reasons why the gap was there and if the bracket was not going to fix it - they should have stated that up front before I agreed to pay for the install of the item. After taking it back, they claim that I have deformed tabs and there is no way they can fix it - I need a new bumper. Well the tabs did not deform after I brought it to them - so clearly they didn't do a thorough job of assessing the issue - because if I do have deformed tabs - then I should not have been charged to install a bracket as they SHOULD KNOW that the bracket would not matter if I have deformed tabs. I mean - as a non-car mechanic they should know way more than me. These are excuses. If they did not have the experience to fix body work - they should of told me so when I said I think I need a bolt to fix the gap in my fender... instead they took the job, couldn't complete it, and now it seems even worse than it was. I was told to go to a body shop and get a new fender. Plus they didn't want me to wait for the car - said they might need to get a part or something - really pushed for me not to wait for the car. Then after only 1 hour they told me about the deformed tabs.... very fishy. More

As usual service was fast and completed within the time frame given by the service technician. Vehicle was left clean after service and the service agreement was in order. Thank you frame given by the service technician. Vehicle was left clean after service and the service agreement was in order. Thank you More

Fred was great very professional good personality and honest with us gave us a good deal on our trade in keep up the great work. honest with us gave us a good deal on our trade in keep up the great work. More