Future Nissan of Folsom
Folsom, CA
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1,159 Reviews of Future Nissan of Folsom
This department has to be the star of the whole Nissan show. Jeff is outstanding at what he does. KNOWS his products very well and usually performs without any stress or pressure. He is just super. E show. Jeff is outstanding at what he does. KNOWS his products very well and usually performs without any stress or pressure. He is just super. Ever think about washing cars after service as many dealers do? Either way.....excellent service. Thanks Jeff. More
I wasn't in the market for a new car. I was just searching the lots and seeing what specials they had. The specials were great, but the pricing was a bit high. Of course, they go high, and the buy searching the lots and seeing what specials they had. The specials were great, but the pricing was a bit high. Of course, they go high, and the buyer goes low. After some negotiations, the sales team were able to find me the right fit for my budget while not totally downplaying the car and it's offerings. We settled for one step lower below the platinum Altima and the team was able to find me an exact car (they didn't have it on their lot). Justin Jones was very patient, friendly and saw us through the steps. Dakota helped with the sale as well to find us what we were looking for without sacrificing the purchase options. There was a moment we wanted to walk away and spend more time shopping, but they were very persistent (yet polite) about closing the deal and having us take advantage of their great offer. I wish I had more time to negotiate but I think I was able to get a great deal at the end of the day with the year-end specials. Alton Mantz, Finance Manager, was great to work with at the end. He's a numbers guy but he had a great personality to finish off the transaction. Jeff Unger was also very helpful towards the end on some options we can do for the interior/exterior services on the car as well. There was one sales person who wasn't correctly wearing the mask during COVID surge, and that was a turn off. I will definitely check out these guys again when I make my next purchase soon. Be prepared for some persistency, and negotiations, but I think you can find a nice car with great service. Working in sales, the staff here was very helpful in finding what I'm looking for and closing the transaction. The car drives great and it has almost all the features we were looking for. More
The service center is always inviting with ample space to socially distance and still feel comfortable. It would be nice if there were more outlets indoors. socially distance and still feel comfortable. It would be nice if there were more outlets indoors. More
Very friendly and accommodating. I felt very safe at the dealership in this Covid era. Understood the value of my time. They go the extra mile! dealership in this Covid era. Understood the value of my time. They go the extra mile! More
Edgar was awesome! He was super helpful and did not try to sell us something we didn't need. Will definitely be back when we need service again. to sell us something we didn't need. Will definitely be back when we need service again. More
Excellent customer service! Process was explained well and moved very quickly! All employees did excellent jobs. Excellent expiation of process and vehicle features. Excellent dealership. and moved very quickly! All employees did excellent jobs. Excellent expiation of process and vehicle features. Excellent dealership. More
Really good service, the two salesmen who helped me were very friendly, informative. Absolutely great service, I would recommend nissan not only for the great vehicles, but also for the great service. very friendly, informative. Absolutely great service, I would recommend nissan not only for the great vehicles, but also for the great service. More
Addison took great care of me and my vehicle. Nice customer service. Also, Marcus assisted me in explaining what was wrong with my vehicle so that I could better understand. Also, I was unable to get customer service. Also, Marcus assisted me in explaining what was wrong with my vehicle so that I could better understand. Also, I was unable to get off work early (before 5:00pm) and they made arrangements for me to still be able to pick up vehicle, which was awesome. Now, if they could just pay for it next time$$$ HAHAHA Thanks guys! :-) More
Dealership was vary easy to work with, no pressure and very respectful of your time and process. Jeff Unger the sales manager and Micheal Roos the salesperson were very professional and i appreciated thei very respectful of your time and process. Jeff Unger the sales manager and Micheal Roos the salesperson were very professional and i appreciated their approach and process. More
Wow!! Above and BEYOND, Concierge Service! I got an appointment QUICKLY, and couldn’t believe how truly contact-free this was!! This program was CREATED for people like me! I’m a shut-in because I care appointment QUICKLY, and couldn’t believe how truly contact-free this was!! This program was CREATED for people like me! I’m a shut-in because I care for my Momma 24/7!! More