
Future Nissan of Folsom
Folsom, CA

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1,159 Reviews of Future Nissan of Folsom
The service advisor was great . Attended my needs efficiently was in and out in no time as always Folsom Nissan great service and great service advisors efficiently was in and out in no time as always Folsom Nissan great service and great service advisors More
My experience at Future Nissan was to put it mildly, terrible. I brought my 2014 Altima in for the 125k service. When I dropped the car off I asked if they could have the mechanics look at my wiper res terrible. I brought my 2014 Altima in for the 125k service. When I dropped the car off I asked if they could have the mechanics look at my wiper reservoir that had come loose in an accident, I was given the standard "Ok" without a look up from his screen. Well about 2 hours later I get an estimate for a $4000 brake and front end alignment and bushing replacement, I believe. Not a mention of my reservoir, which I asked for, that I no doubt would have had replaced in a heartbeat, Long story long it took five (5) hours for a 125k service. The last hour I spent being told it was 15 minutes away from being done, 4 times. I realize this will fall on deaf ears and nothing will be done about my experience except the standard lip service. I love Nissan's products, but this experience has really soured me on getting any maintenance done at a Nissan dealership in the future. I only wish I could give less than one star More
Excellent customer service! The service department Excellent customer service! The service department specifically Chris Bishop went above and beyond to service my vehicle. Additionally he made sure Excellent customer service! The service department specifically Chris Bishop went above and beyond to service my vehicle. Additionally he made sure I didn’t wait too long. More
Appreciate the Good service. Addian the service Appreciate the Good service. Addian the service representative was very helpful. Got my car repair and maintenance fixed promptly and without any dra Appreciate the Good service. Addian the service representative was very helpful. Got my car repair and maintenance fixed promptly and without any drama. Very professional. More
Excellent service and professionalism. I appreciated the fact that the staff communicated with me and made sure that I was up to date at all times. Impeccable service. fact that the staff communicated with me and made sure that I was up to date at all times. Impeccable service. More
It was the easiest and most effecient car buying experience ive ever had. Justin was very pleasant to deal with. And Alton as well. Thank you both. I will highly recommend you guys to my friends experience ive ever had. Justin was very pleasant to deal with. And Alton as well. Thank you both. I will highly recommend you guys to my friends More
Overreaching - NEVER - take your car to them for any kinda of work to be done their labor is dangerously high. I was quoted better every other place I called. This is abuse of a the client and a trust s kinda of work to be done their labor is dangerously high. I was quoted better every other place I called. This is abuse of a the client and a trust system that is meant to manipulate the clients. More
Professional, attentive service, arranged transportation to my home and back to dealership, work completed on time and according to original specs, would use this dealership again for sure to my home and back to dealership, work completed on time and according to original specs, would use this dealership again for sure More