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Future Nissan of Folsom

Folsom, CA

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1,159 Reviews

12610 Auto Mall Cir

Folsom, CA

95630

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1,159 Reviews of Future Nissan of Folsom

July 24, 2021

Never trust what they say as they don’t keep up their words or promises . They lost my second key fob and acted like no big deal. I got an appointment after almost 3 weeks and when I went in they said it More

by Sentra21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerode Gorostiza
Dec 07, 2021 -

Future Nissan of Folsom responded

Hi Sentra21, we can assure you that we do not find this type of behavior acceptable, and we will address the situation you have described.

July 23, 2021

I received excellent service on this visit. Chris made sure the all the work was completed and on time so that I could make my afternoon appointment that I had. Thank you More

by DAVRON0408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bishop
July 22, 2021

I take my truck there for all servcice needs. Very happy with the staff. I am going to continue to use the dealership for all my needs More

by kevin@keybell.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Rush
July 22, 2021

Best low pressure new car buy ever! Kevin had the knowledge and the customer service skills and created a pleasant new car buying experience. My previous new car buy was at Roseville Toyota - that w More

by NANCYHARROLD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
contract manager was easy to work with, Kevin Ward
July 22, 2021

Completed my service request and needs in a timely manner. Communicated details clearly and accurately about my vehicle service and issues noted. Was fast and efficient. More

by BLONDIELYNN66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Markus Kuper
July 21, 2021

The service tech, Chris, was very friendly and super helpful. He made my experience easy. I would highly recommend Future Nissan of Folsom to anyone looking for a trustworthy car & support team. More

by NJTHOMAS111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Bishop
July 21, 2021

Great service for all my needs! Most recently I bought a used truck and the folks at Folsom Future Nissan took great care of me. You can't beat their care and they have competitive pricing. Everyone from th More

by MARLY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP, Dave, Alton all 5, Justin Laughlin
Jul 21, 2021 -

MARLY responded

Thsnks for great service ! JP, Dave sales manager, Alton in finance, and parts guy snd service department. Huge thank you for assisting me with all of my automotive needs for last 6 years@

July 21, 2021

Should provide a replacement car during servicing. Most other dealerships do this. It is really cumbersome to get a cab in Folsom to go back home and return within 2 hours. There are very few cabs availabl More

by Akshay Gangal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerode Gorostiza
Dec 07, 2021 -

Future Nissan of Folsom responded

We will, please ask for Marcus Mendiola Service Manager next time your in.

July 21, 2021

I was able to find a nice car for a decent price. Most of the staff were very polite and helpful. I may come back in a few years if my family needs another car. More

by KILLIANK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Jones
July 19, 2021

Service Department (Arron) was very professional. Provided update of work performed and recommended items that required servicing in the very near future. Wait time was within the time promised. Outs More

by lHGARCIA27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arron
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