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Future Nissan of Folsom

Folsom, CA

4.7
1,159 Reviews

12610 Auto Mall Cir

Folsom, CA

95630

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1,159 Reviews of Future Nissan of Folsom

September 08, 2021

Zack, Jeff and Alton made the transaction easy. Zack even followed me an hour and a half to deliver the car to my wife. I got him back to the dealership at 10:30 at night. Thank you Mrs. Laughlin for More

by Tad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Unger and Alton Mantz, Zach Laughlin, Justin Laughlin
Dec 07, 2021 -

Future Nissan of Folsom responded

Tad, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Future Nissan Of Folsom.

September 07, 2021

Awesome no hassle experience as always! I would definitely recommend this dealership for service. I wouldn’t take my Frontier to any other service department. More

by ANGELSTETLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nichole and manager Justin
Dec 07, 2021 -

Future Nissan of Folsom responded

Angelstetler, we really appreciate your positive review!

September 05, 2021

Justin was very nice and helpful in explaining Justin was very nice and helpful in explaining everything that was done. I wouldn't think of going anywhere else. I was very pleased with everything More

by DUCEMYBOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Jones
Dec 07, 2021 -

Future Nissan of Folsom responded

Hi Ducemyboy, thank you so much for your positive comments about Future Nissan Of Folsom!

September 04, 2021

Excellent customer service. Chris Bishop was very professional and polite. Clean and welcoming waiting area. Service time on car was estimated about 2 hours and very pleased within 2 hours my vehicle More

by A.ALLEN767
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bishop
Dec 07, 2021 -

Future Nissan of Folsom responded

A.allen767, we're glad to hear you enjoyed your visit.

September 03, 2021

Chris Bishop is personable, provided us with respect, and walked us through the that was provided and is very knowledgeable. We really appreciate working with him. More

by DGSTOUT3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Jones
Dec 07, 2021 -

Future Nissan of Folsom responded

Dgstout3, we're glad to hear you enjoyed your visit.

September 03, 2021

Fixed the problem that was under warranty had the part to repair was out the end of the day was in and out in record time More

by DUGP45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 07, 2021 -

Future Nissan of Folsom responded

Dugp45, your wonderful feedback and rating mean a lot to us.

September 02, 2021

Garbage… I can write a book about how bad this place is when it comes to service. I’ll write the book on Yelp. This dealership is terrible at communicating and the hospitality at the service center non exi More

by MMUNOZ914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Unger, Tyler (service) and Nicole Rush
Dec 07, 2021 -

Future Nissan of Folsom responded

Mmunoz914, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (916) 608-5300 to discuss this further.

September 02, 2021

The service was incredible. A great team of professionals who are efficient & courteous. Lost a star due to no response/callback from website, twice, I had to call for 3rd try. More

by SMARTUCUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kuper, Aaron Ingle
Dec 07, 2021 -

Future Nissan of Folsom responded

Smartucus, thank you so much for the positive review!

September 01, 2021

Always great service Chris Bishop is the best service write. They look my car over from top to bottom this service team is always to notch. More

by MESABINKS13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syrus Reprogle & Chris Bishop
Dec 07, 2021 -

Future Nissan of Folsom responded

Hi Mesabinks13, thank you so much for your positive comments about Future Nissan Of Folsom!

August 31, 2021

Aaron Kuper, Service Department, provided excellent customer service, was responsive, and earned our trust. We wIll definitely use Future Nissan for our future car repair needs. He went above and beyon More

by VINCEANDSARAHSOMMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kuper - 5 stars
Dec 07, 2021 -

Future Nissan of Folsom responded

Vinceandsarahsomma, thank you so much for your high rating!

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