Future Nissan of Folsom

Went in for a recall R1720 repair. Quick and friendly staff. Will go there again staff. Will go there again More

I am very pleased with Nissan of Folsom. The team is focused on the experience of the customer. Every team member engages with the client in a professional and personal manner, and makes the customer focused on the experience of the customer. Every team member engages with the client in a professional and personal manner, and makes the customer feel confident that they are working for them. I will be recommending this dealership to my family, friends and anyone who is looking for a good deal, and great sales and service people. More

Great Service and willingness to provide competitive pricing on vehicles. Excellent sales staff at the dealership pricing on vehicles. Excellent sales staff at the dealership More

Frederic was amazing from first conversation to follow up after I had the car. He really eased the transition for me into an electric car! He kept in touch about car availability. Then, at every step he we after I had the car. He really eased the transition for me into an electric car! He kept in touch about car availability. Then, at every step he went beyond expectations and was clear, helpful, informative, flexible, and patient. He was a pleasure to work with! Without Frederic's willingness to deliver a car to my home and Frederic and Jeff's help getting all the details sorted out in advance virtually, I would not have been able to get a car! They are really willing to go the extra mile for clients. More

my service consultant was right there at my appointment time and went through all that needed to be done. very thorough and professional. time and went through all that needed to be done. very thorough and professional. More

Even after making an appointment, I was told that my basic service (oil change and tire rotation with associated fluid and tire checks) would take two hours. After 2-1/2 hours, I was finally informed t basic service (oil change and tire rotation with associated fluid and tire checks) would take two hours. After 2-1/2 hours, I was finally informed that the work was completed. I then had to complete paperwork, and my car was finally delivered approximately fifteen minutes later. This service should not have taken any longer than 30 minutes. If you are going to have an appointment system, then the length of stay should be no longer than that required for the service. I recommended the use of this service center with reservations. You should have provided more variances in rating this service. More

Friendly and helpful. They always get me an appointment when I need to get in. when I need to get in. More

Always a pleasant visit. People are great and service advisor is simply amazing. Wish other stores would work as smooth as this one. Very much appreciated advisor is simply amazing. Wish other stores would work as smooth as this one. Very much appreciated More

I’ve had Erin twice and he was amazing. He communicated with us thoroughly, updated us quickly, and was very nice. Erin made our experience great. with us thoroughly, updated us quickly, and was very nice. Erin made our experience great. More

Fast And efficient very grateful for how kind they were and they answered all my questions and they answered all my questions More