Future Nissan of Folsom

I am very please to go to Folsom Nissan service department.They very helpful and the shuttle service is awesome. department.They very helpful and the shuttle service is awesome. More

Very kind and knowledgeable staff. They were on time for my appointment and walked me through the process of buying out my lease They were on time for my appointment and walked me through the process of buying out my lease More

I really appreciate the follow-up and Care shown by this dealership. Josh was amazing and really kept me updated about all that was going on with my car and what was wrong with it. I had no surprises I was dealership. Josh was amazing and really kept me updated about all that was going on with my car and what was wrong with it. I had no surprises I was able to ask all my questions via the text messages and this really worked for me and the responses came right away. This was very quick and efficient and I really appreciate it. More

No problems, don’t try to hard sell you, free Lyft if you need a ride to/from. need a ride to/from. More

Came through on my roof rails. the team was very professional and courteous.thanks guys the team was very professional and courteous.thanks guys More

Fast, friendly service representative! Quality service work. Knowledge and fair estimates. I appreciate the great service. Quality service work. Knowledge and fair estimates. I appreciate the great service. More

Excellent, Honest and he updated us with each detail. He always calls back and he always friendly. He always calls back and he always friendly. More

It was very convenient to get the oil changed and tires rotated. We have a service plan. They made the "check engine light" go away. rotated. We have a service plan. They made the "check engine light" go away. More

Frederick was very friendly. He helped us purchase a vehicle for my daughter before she moved away from college. She's very happy with her new car! He helped us purchase a vehicle for my daughter before she moved away from college. She's very happy with her new car! More

Had my car serviced. Nicole did not explain at time of service exactly what was going to be performed. When I picked up my car I did not receive a condition report. Nic Nicole did not explain at time of service exactly what was going to be performed. When I picked up my car I did not receive a condition report. Nicole told me my tires had some cracking. The next day my tire light went on. I checked the tire pressures and all were not set correctly. I called and spoke to Nicole about the problem. And requested a call from her Manager. I corrected the issue and the next day the tire light came on again! I discovered a screw in one of the tires. I spoke to Corey and he told me that the technician found the screw during the service. I spoke to Nicole TWICE and never did she disclose that information to me! This is a very serious matter and due to the screw in the tire I could have had a blow out and had a serious accident causing bodily injury not just to myself and my passengers but to others on the road!as well! At the time Nicole told me of cracking Nicole should have advised me of the screw in my tire asked me if I wanted the tire repaired or suggest I have it repaired immediately for my safety. More