Future Honda
Citrus Heights, CA
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381 Reviews of Future Honda
We got all the old tactics, bait and switch, multiple touchpoints, long waits and outright lies. Zeena, Tareq, Vic and Zachariah (multiple touchpoints) all assured us they'd deliver a CR-V under 41k. But touchpoints, long waits and outright lies. Zeena, Tareq, Vic and Zachariah (multiple touchpoints) all assured us they'd deliver a CR-V under 41k. But when we got there, the car we wanted was magically gone (bait and switch) so they offered another at a much higher price including a 5k extended warranty. We refused that, then waited while Zeena went and "talked to his manager" for 20 min (long wait trying to exhaust you) to then say he couldn't do the deal because the manager left ( outright lie). We learned our lesson and will NEVER shop at Future in the future. Frustrating waste of time More
Service is slow taken car back 3x for the same problem I am giving them the last chance if same problem reoccur I will file a major complaint I am giving them the last chance if same problem reoccur I will file a major complaint More
Very responsive and informative. Reasonable wait. Good service. Plan to return for next visit. Thanks. Don’t force an artificial number of words. If I hadn’t been on 14, I would ha Reasonable wait. Good service. Plan to return for next visit. Thanks. Don’t force an artificial number of words. If I hadn’t been on 14, I would have stopped. Are these enough words!? More
Fast, efficient and thorough visit. Service department did more than asked which is refreshing! Appreciated the entire experience and I will return. Service department did more than asked which is refreshing! Appreciated the entire experience and I will return. More