Future Ford of Sacramento - Service Center

Professional Josh is awesome, always professional, curtious and prompt with his work. We always ask for Josh. Keep up the awesome work mate. I recommend Ford on Ma Josh is awesome, always professional, curtious and prompt with his work. We always ask for Josh. Keep up the awesome work mate. I recommend Ford on Maddison. More

Worth It I drive 1 hour from my home, 1 way to have my car taken care of by this dealership. It’s absolutely worth it, everyone is so kind, understanding, and I drive 1 hour from my home, 1 way to have my car taken care of by this dealership. It’s absolutely worth it, everyone is so kind, understanding, and they really make sure they do everything they can for you. Very welcoming staff from both the service department & the sales department when I’m cruising the lot while I wait. I want to especially thank Brandon, Joshua, and Carlos in the service department, and Aaron one of the Ford technicians for all the help they have given me each time I take my car in! I will continue to go here, and when I’m ready to upgrade my vehicle, it will be here too! Thanks for everything. More

Truck repair I bought my 2013 F150, new at this dealership and have continued to use them for regular maintenance. They have always been very efficient getting us I bought my 2013 F150, new at this dealership and have continued to use them for regular maintenance. They have always been very efficient getting us in and out and providing advice and repair under the warranty (and at the lowest cost when not under the warranty). Im now at the end of my extended warranty. Service manager Stephen Bowles had been extremely helpful in getting the truck in and out, couple of different times, pretty much at my convenience even to the point of arranging a rental when a new part was on order. Then, upon finding an additional problem (failed turbo) Stephen determined how to get the truck back to us for use, for the days it took for the part to come in. He is polite, thorough, and personable. I have his cell number and he welcomes calls any time. Certainly above and beyond for a dealership and a service manager. I will continue to patronize this business. The only reason I don't give 5 stars is that they have never been able to fix my squealing brakes (backing up)!! Is this something with 2013 F150s? More

They asked me to do this I went in for an oil change and it was completed satisfactorily. I also had the front brakes and rotors fixed as it was kinda "slow in their shop." Th I went in for an oil change and it was completed satisfactorily. I also had the front brakes and rotors fixed as it was kinda "slow in their shop." That was a nice bonus, saving me time next week. More

Trust I have been coming here for service for 15 years. I bought vehicles here and always have them serviced here. Colby has always shown me respect and has I have been coming here for service for 15 years. I bought vehicles here and always have them serviced here. Colby has always shown me respect and has always earned my trust. More

Chad was a porfessioonal I was welcomed by Chad and I felt right at home. He listened to me. He was very helpful to me at know time I felt like I was rushed. I was welcomed by Chad and I felt right at home. He listened to me. He was very helpful to me at know time I felt like I was rushed. More

Broken Key Fob I called service and spoke to Chad Ison about my broken Key Fob for my F150. Because there are more than one style, he recommended I come in and let I called service and spoke to Chad Ison about my broken Key Fob for my F150. Because there are more than one style, he recommended I come in and let him see it. After speaking to him.. he indicated it was under warranty but would have to speak to his supervisor. After a short conversion with the supervisor he came back and said it was covered and if I would like to get it resolved now. My problem was resolved efficiently and professionally with no hiccups! Overall a job well done!!! More

Service Took car in for oil change and tire rotation. It also had a shutter when driving. The service work was done and the shutter problem was diagnosed and Took car in for oil change and tire rotation. It also had a shutter when driving. The service work was done and the shutter problem was diagnosed and repaired under warranty. The car now drives like new. Great job. Thanks Dan More

Service You guys do great work and I'm always treated very well thank you I work with Chad most of the time and he's very very knowledgeable young man and als You guys do great work and I'm always treated very well thank you I work with Chad most of the time and he's very very knowledgeable young man and also I work with Brad and both of them are just great service advisors and I think both of them very much God bless More