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Future Ford of Sacramento

Sacramento, CA

3.8
728 Reviews
Our goal is to give you the best possible experience whether it's here online or at our store located at 4625 Madison Ave., Sacramento. Our professional and fun-loving sales team is committed to your complete satisfaction. Future Ford of Sacramento prides itself on building relationships with our customers throughout all phases of the automotive journey whether it's Sales, Service, or Parts. Our Team is a proud recipient of the Presidents Award, Ford's most prestigious award for customer satisfaction and sales volume. All of us on the Future Ford Team look forward to serving you!
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4625 Madison Ave

Sacramento, CA

95841

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Showing 728 reviews

May 06, 2022

I received a safety recall, made an appointment and brought my truck in. In addition, there was an issue with a roof piece. The parts were in stock, so the repair was made. The service writer was on More

by youdirtycopper
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name, but a nice kid from TN.
May 04, 2022

The contents of my cup holders was thrown on passenger side floor which I did not appreciate when I picked up my car. They could have put in a bag if they had needed to move the items. More

by Vnlsnow
Recommend Dealer
Yes
Employees Worked With
Andy chacon
April 28, 2022

My service man was Chris and he was terrible very rude no customer service skills at all More

by France.Jennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris from service
Apr 28, 2022 -

France.Jennifer responded

Terrible customer service

April 27, 2022

Everyone at this service center are fantastic, bubbly, professional and warm!! Love chatting with everyone when my sally (my 2018 convertible mustang 🥰) cones for her visits! Especially outstanding is my More

by Jardinsmagicalhands
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
April 25, 2022

Was very quick and nice to work with. Kind of intimidating at first, but gets better. More

by samantha.reece6124
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Gordon
April 19, 2022

They have amazing customer service and kept me update with my repair for my 2013 Ford Edge. I would recommend Josh as your service rep More

by Robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Arruda
April 14, 2022

my Ford focus was damaged instead of being repaired . I incurred a bit debt afterwards with sunbits financing. The purpose for my visit was coolant leak, but my car later had more problems than before More

by ndenda2004
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can't remember the name again
April 13, 2022

Great honest service advisor who is respectful and does not take advantage of me when it comes to services- he keeps it honest More

by Lillie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JReyes, Taylor Hicks
April 13, 2022

Treated with respect at service department. Very lengthy wait for services . 6-8 weeks for a transmission . Another lengthy wait for installing transmission. More

by billhale1936
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don bi
March 26, 2022

Patric and Andy knew what they were doing and gave me exact details and recommendations without overselling service. This alone is my deciding factor to now always take my trucks back to them for service More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patric and Andy
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