Future Ford of Sacramento

Awesome service, got my truck fixed and had it back to me very quickly. Would recommend very quickly. Would recommend More

Chris was great, service was faster than they estimated, everyone had a hello or a smile. Nice job everyone had a hello or a smile. Nice job More

Went in to look at a used Expedition and ended up walking out with a brand new 2021 expedition. Was able to work with me to get the payments I liked. Overall great experience out with a brand new 2021 expedition. Was able to work with me to get the payments I liked. Overall great experience More

I've bought six cars from Future Ford. The last one I bought was the worst car-buying experience I've ever had. It took over nine hours to trade in my car and get a new/used one. Over the first three w bought was the worst car-buying experience I've ever had. It took over nine hours to trade in my car and get a new/used one. Over the first three weeks of owning the car, it was in the shop three times. The service department was very helpful and I can't say enough good things about Don Smith. However, I will never go back to Future Ford for a new/used car again. More

Overall, my last visit went well. My advisor was very transparent about the process and very communicative. transparent about the process and very communicative. More

Super helpful and responsive. They took care of all of my needs and gave me insight on an exact picture of my vehicles health and what I could do to fix areas that were concerning. After I was told that my v needs and gave me insight on an exact picture of my vehicles health and what I could do to fix areas that were concerning. After I was told that my vehicle could use some serious repairs due to the age of it, they alleviated concerns I had regarding the cost of the repairs that it’s not totally needed and advised on the areas that they would recommend I focus on instead of just trying to sell me on the big repair cost. Would recommend these guys to everyone. Super honest and straight forward. Thank you! More

Slow on followup but otherwise great service.Parts Slow on followup but otherwise great service. Parts availability seems to be limited but at least they get thr parts Slow on followup but otherwise great service. Parts availability seems to be limited but at least they get thr parts More

Purchased new F150 Hybrid, next day a sensor went off. Warranty work performed but the engine light went on again. Took a bit to figure out what the problem was but eventually it was fixed. The time Warranty work performed but the engine light went on again. Took a bit to figure out what the problem was but eventually it was fixed. The time involved was complicated due to new part being used in 2021 Hybrid and the supply chain issues. I am an older woman and appreciate being dealt with in a direct manner and not dismissed. I have owned luxury cars ie Mercedes, Audi, and your service department treated me on a more person-to-person level. I knew the car would be repaired. Just had to let the process happen. Everyone in the service department was kind and made sure I was ok. Did not feel invisible at all. Thanks Ford!!! I am impressed and feel that I will be taken care of in the future. More

Great service as always. My car has had all of its servicing done there since it was new in 2013. servicing done there since it was new in 2013. More

I have purchased many foreign vehicles. This dealership overall seems to actually care about their customers. I mostly feel protected and secure dealing with my service agent Joshua. He is a very honest ma overall seems to actually care about their customers. I mostly feel protected and secure dealing with my service agent Joshua. He is a very honest man and knows how to talk. Does not sugarcoat the issues and gives me the best possible deal he is allowed to give. I do not allow anybody to touch my vehicle other than you guys and less it’s an emergency and I am too far away. I am confident in your ability to maintain my perception of how good you are and will be in the future thank you very much for being there. And again thank you very much Joshua for all your continued help over the years More