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Future Ford of Sacramento
Sacramento, CA
729 Reviews
Our goal is to give you the best possible experience whether it's here online or at our store located at 4625 Madison Ave., Sacramento. Our professional and fun-loving sales team is committed to your complete satisfaction. Future Ford of Sacramento prides itself on building relationships with our customers throughout all phases of the automotive journey whether it's Sales, Service, or Parts. Our Team is a proud recipient of the Presidents Award, Ford's most prestigious award for customer satisfaction and sales volume. All of us on the Future Ford Team look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 729 reviews
Verified Customer
December 24, 2021
I had a terrible service experience. Did not complete all repairs. Sold me a part I did not need not need adding $200 to my bill. Told me they would fill DEF as part of service and did not do it. We Left ca repairs. Sold me a part I did not need not need adding $200 to my bill. Told me they would fill DEF as part of service and did not do it. We Left cardboard box with parts in it in bed of truck out in the rain. Through plastic garbage in bed of truck. Missing piece in bed of truck. Nice service guy but terrible overall service on truck. More
by John
Employees Worked With
Drew Moug
December 24, 2021
The service department there is awful. Scheduled a recall service with them, and they said it was at no cost to me. I dropped my car off and they said it would take half a day. I called back the next day to service with them, and they said it was at no cost to me. I dropped my car off and they said it would take half a day. I called back the next day to see if it was ready and they said they didn't have the replacement part and that I would have to purchase it. They couldn't tell me how much it would cost or when they could get it because "their guy" was out until next week. Second time they've messed up a repair on my car. I'm calling around to other dealerships to have someone else perform the recall repair. I'm done with Future Ford of Sacramento. More
by JIMBOC22
Employees Worked With
Andy
December 24, 2021
I was able to set my appointment on line a few days earlier, then got to my appointment at 7am. I received a thorough report of my vehicle. I’m super pleased with Fords service. earlier, then got to my appointment at 7am. I received a thorough report of my vehicle. I’m super pleased with Fords service. More
by sacramentodj
December 23, 2021
I have always had great experience with the service center. The issues with my previous vehicle were Ford not showing the CPO warranty correctly. Mike Dahle is always willing to answer questions. center. The issues with my previous vehicle were Ford not showing the CPO warranty correctly. Mike Dahle is always willing to answer questions. More
by SaraC
Employees Worked With
Mike Dahle
