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Future Ford of Sacramento
Sacramento, CA
729 Reviews
Our goal is to give you the best possible experience whether it's here online or at our store located at 4625 Madison Ave., Sacramento. Our professional and fun-loving sales team is committed to your complete satisfaction. Future Ford of Sacramento prides itself on building relationships with our customers throughout all phases of the automotive journey whether it's Sales, Service, or Parts. Our Team is a proud recipient of the Presidents Award, Ford's most prestigious award for customer satisfaction and sales volume. All of us on the Future Ford Team look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 729 reviews
Verified Customer
January 24, 2022
Kevin, my service manager was through in explaining to me what was going on and what happened. He also had a service tech come to show me how to set the child proof locks on my car. what was going on and what happened. He also had a service tech come to show me how to set the child proof locks on my car. More
by srluke
Employees Worked With
Kevin in Service
January 24, 2022
Nick in service was extremely accommodating and helped me get into a rental car while my car was being serviced. He was available to talk whenever I had questions and gave direct, honest answers about warran get into a rental car while my car was being serviced. He was available to talk whenever I had questions and gave direct, honest answers about warranties and pricing. Future Ford has a customer for life. Thanks Nick! More
by EDLUNDREID
Employees Worked With
Nick
January 23, 2022
Tim Crabtree and José Orozco in the service department at Future Ford are fabulous!! They did an excellent job of taking care of us and addressing all items!! We will definitely be repeat customers!! Future Ford are fabulous!! They did an excellent job of taking care of us and addressing all items!! We will definitely be repeat customers!! More
by John
Employees Worked With
Tim Crabtree, Jose Orozco
January 22, 2022
Always great service and Andy is great setting up the service. I will always use Future Ford of Sacramento service department for my vehicle needs. service. I will always use Future Ford of Sacramento service department for my vehicle needs. More
by Kyle Saephanh
Employees Worked With
Andy
January 21, 2022
Great customer service by Don Smith. Had a little glich in picking up my F-150. While walking around in the gift shop, I got a text message from your system that my truck was ready for pickup. and to s in picking up my F-150. While walking around in the gift shop, I got a text message from your system that my truck was ready for pickup. and to sign the RO at the cashiers office. Did that but she didn't have any paper. Showed her the text message. She called Don. e came over and explained my truck in the final stages under going an inspection. I waited in the lounge Don came in a few minutes and had me head to his work location. I showed him 2 text messages. #1 was the truck is ready, see cashier. The 2nd one I had just gotten said my truck was being worked on. More
by rfmjchp220
Employees Worked With
Don Smith
