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Future Ford of Sacramento
Sacramento, CA
729 Reviews
Our goal is to give you the best possible experience whether it's here online or at our store located at 4625 Madison Ave., Sacramento. Our professional and fun-loving sales team is committed to your complete satisfaction. Future Ford of Sacramento prides itself on building relationships with our customers throughout all phases of the automotive journey whether it's Sales, Service, or Parts. Our Team is a proud recipient of the Presidents Award, Ford's most prestigious award for customer satisfaction and sales volume. All of us on the Future Ford Team look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 729 reviews
February 01, 2022
Warranty service multiple time for vehicle and gas not been completed to spec. Vehicle has repeated same issues that have not been repaired. I was charged for warranty work that was not completed to spec. been completed to spec. Vehicle has repeated same issues that have not been repaired. I was charged for warranty work that was not completed to spec. Vehicle has repeated same issue that ford is putting off. Broken drivers seat with multiple work orders. This is a safety issue and negligence. Def system replacement with same issue accruing again. Vehicle was purchased at ford dealership, financed thru ford credit and extended warranty purchased at time of purchase thru ford. Ford has failed to repair the vehicle on multiple occasions. Vehicle is not drive able due to driver seat. This is a safety issue which I am involving corporate. You have had 3 years. More
by Mrhunter.c
Verified CustomerEmployees Worked With
Kevin service department
January 31, 2022
Josh was great to work with. He kept me informed of everything happening with my car. The only complaint is that the technician/mechanic left dirty hand prints on my headliner near the door sill. everything happening with my car. The only complaint is that the technician/mechanic left dirty hand prints on my headliner near the door sill. More
by DONOVAN_R
Employees Worked With
Josh in Service
January 28, 2022
I arrived early and they worked me right in. I walked over for some lunch and returned to a finished car. They even turned off that pesky low tire warning light! What's not to like? They exceeded my expe over for some lunch and returned to a finished car. They even turned off that pesky low tire warning light! What's not to like? They exceeded my expectations. More
by bullets.n.blues
Employees Worked With
Tim Crabtree
January 28, 2022
I wanted to say that I had a great experience with Kevin in service he showed me everything that I need to know and did an excellent job of having the service done promptly and on time in service he showed me everything that I need to know and did an excellent job of having the service done promptly and on time More
by NNELSON23
Employees Worked With
Matt Torries, Ahmad Bashir, Karen Baker
