Future Ford of Roseville

recall received mailed notification of recall, made appt, was told would take 4 hours, took only 2 -- during wait spoke with financial adv -- very productiv received mailed notification of recall, made appt, was told would take 4 hours, took only 2 -- during wait spoke with financial adv -- very productive morning More

Disappointed Performed a recall on door locks. After getting the truck home I discovered the front passenger door was locked and could not be changed. Had to re Performed a recall on door locks. After getting the truck home I discovered the front passenger door was locked and could not be changed. Had to reschedule which took more time out of my busy schedule. The technician obviously didn’t check his work and no quality checks. More

Good, But. Just purchased our 2015 F-150 from Carmax in Roseville with two outstanding recall issues. At our daughter’s suggestion we contacted Future Ford for f Just purchased our 2015 F-150 from Carmax in Roseville with two outstanding recall issues. At our daughter’s suggestion we contacted Future Ford for follow-up. Called on Monday. Called Thursday to confirm the time 80-mile commute for us!), and they had lost our appointment, but promptly made another for same date and time. Intake and processing were outstanding, but when the truck was returned time, a large piece of the interior plastic doorframe was disconnected and tangled in my safety belt on the driver’s side. They called a tech to come up and complete the install, which he did fairly quickly. But had this been a critical component instead of a piece of plastic trim, it might have proved a serious driving issue. More attention to detail necessary. More

Service John Green is a excellent service adviser makes things easy and painless. He always keeps me updated on our repairs and service needs. Clean dealersh John Green is a excellent service adviser makes things easy and painless. He always keeps me updated on our repairs and service needs. Clean dealership. More

Great service John Green, our service adviser, made our experience stress free. The service on our Fusion Energy was done on time as promised. Thank you, John. John Green, our service adviser, made our experience stress free. The service on our Fusion Energy was done on time as promised. Thank you, John. More

Service Dept Sean has helped with the last two visits and I plan to reach out to him when my car is due for service again. He listens and makes recommendations an Sean has helped with the last two visits and I plan to reach out to him when my car is due for service again. He listens and makes recommendations and I feel like he is looking out for what is best for me/my car. Always friendly and genuine. Can't go wrong working with Shaun and Future Ford of Roseville. More

Service Dep Shaun was great to work with. Listened to my concerns and took care of everything in a very professional and thoughtful way. I only bring my car to Shaun was great to work with. Listened to my concerns and took care of everything in a very professional and thoughtful way. I only bring my car to Future Ford because of the great service. More

service dept Shaun was great to work with and made my experience in buying tires painless. He helped me save money with rebates from the Manufacturer. I would re Shaun was great to work with and made my experience in buying tires painless. He helped me save money with rebates from the Manufacturer. I would recommend the service department to everyone. More

Painless Anytime I go into Future Ford for service they make it as easy as it can be. Everyone is Friendly and helpful. They get right to the point and get me Anytime I go into Future Ford for service they make it as easy as it can be. Everyone is Friendly and helpful. They get right to the point and get me back on the road. More

Service Experience The service experience was conducted with courtesy and professionalism. Information was conveyed in a timely manner. My communications were done thru The service experience was conducted with courtesy and professionalism. Information was conveyed in a timely manner. My communications were done thru James Gregg. He is true credit to the Future Ford organization. More