Future Ford Lincoln of Concord
Concord, CA
Filter Reviews by Keyword
By Type
Showing 166 reviews
Excellent Service I am in my 70s so I have purchased and had many cars serviced, but my experience with Future Ford Lincoln of Concord is the best. The sales people I I am in my 70s so I have purchased and had many cars serviced, but my experience with Future Ford Lincoln of Concord is the best. The sales people I dealt with when looking for a new car were professional, polite and informative. I found the car, MKX, that fit my needs and, one year later, am still very pleased with how it performs. I have had my car serviced twice in the past year and both experiences were excellent. I have no hesitation to recommend this dealership to friends and have no doubt that I will continue to drive Lincolns and purchase and service them at Future Ford Lincoln of Concord. More
Excellent Service Kevin Percelle, Service Advisor, answered all my questions and concerns; he was very courteous in keeping me up to date with service findings and addi Kevin Percelle, Service Advisor, answered all my questions and concerns; he was very courteous in keeping me up to date with service findings and additional work that was needed. More
The best Excellent service. the best I have had at any dealership My tire was leaking air and they addressed this immediately. No problem in fixing the tire Excellent service. the best I have had at any dealership My tire was leaking air and they addressed this immediately. No problem in fixing the tire More
Ripped off! I went in because I kept hearing my engine kept coming back on. Paid $175.00 for useless software removal. It happened again and this time my neighbor I went in because I kept hearing my engine kept coming back on. Paid $175.00 for useless software removal. It happened again and this time my neighbor heard it and told me it was just the fan coming back on to cool the engine. Never going back! More
Gimme a brake! I had my car brought in to fix the brakes. There were some hiccups before it finally got fixed (thus minus 1 star), but what really impressed me was I had my car brought in to fix the brakes. There were some hiccups before it finally got fixed (thus minus 1 star), but what really impressed me was the excellent customer service, especially from Brad, the Service Manager, to go the extra mile for the customer. Michael kept me well informed of how things were going. They both definitely have worked hard to earn my future business. More
Servicing Your Vehicle Future Ford and Lincoln of Concord California is the best place to service your vehicle. Their service writers are best in everything. Technicians a Future Ford and Lincoln of Concord California is the best place to service your vehicle. Their service writers are best in everything. Technicians are best of the best. Pick up and delivery is perfect with the porter very courteous. More
Great buying eperience The dealership had the van I was interested in on the lot. I was greeted by Ali who helped me with all my questions and a check of the vehicle, After The dealership had the van I was interested in on the lot. I was greeted by Ali who helped me with all my questions and a check of the vehicle, After a test drive (I was very impressed) we quickly took care of the sale and he even delivered it to my home. Overall, just a very pleasant experience. More
40k service Mike took grear care of me and had me out of there an hiur sooner than I expected. The service and were work were excellent. Mike took grear care of me and had me out of there an hiur sooner than I expected. The service and were work were excellent. More
Great Service Department and Service Advisor, Michael Pedro great service department Michael Pedro, the service advisor is fantastic and is a customer service champion. He is prompt, follows thru, and keeps t great service department Michael Pedro, the service advisor is fantastic and is a customer service champion. He is prompt, follows thru, and keeps the customer informed of the status of the vehicle. More
Great service, I highly recommend this service department. I was taken care of, all my questions were answered. I go here everytime my truck needs service. service, I highly recommend this service department. I was taken care of, all my questions were answered. I go here everytime my truck needs service. More