Future Ford Lincoln of Concord

Service I always get my car back dirtier than when I brought it in. This is a $60,000 car and the service should be better. I texted to get my car ready tha I always get my car back dirtier than when I brought it in. This is a $60,000 car and the service should be better. I texted to get my car ready that I was coming in, and they still didn’t have it ready. More

Mercury Mariner Services were ok. But they failed to wash car and windshield was so dirty could barely see out of it. Price was over $1000 the least they could have d Services were ok. But they failed to wash car and windshield was so dirty could barely see out of it. Price was over $1000 the least they could have done was wash it. More

Ford Edge The employees I dealt with were very good and were able to track down the exact car I was looking for from another dealership. Khalid, Abdul, Fabian The employees I dealt with were very good and were able to track down the exact car I was looking for from another dealership. Khalid, Abdul, Fabian and Solomon went above and beyond. I love the car so far and is exactly the color and features I wanted. More

Excellent Service The service was excellent. It was very timely. The employees were polite. I did not have to wait long for the technicians to complete the service o The service was excellent. It was very timely. The employees were polite. I did not have to wait long for the technicians to complete the service of my vehicle. More

Great maintenance Kevin was very helpful and handled my maintenance appointment quickly. He even answered my follow up questions via text fast and without complaint of Kevin was very helpful and handled my maintenance appointment quickly. He even answered my follow up questions via text fast and without complaint of being bothered. More

Don is great! Customer service is excellent. My only complaint this last time was that the mechanic left oily fingerprints on my visor. Don talked to the service Customer service is excellent. My only complaint this last time was that the mechanic left oily fingerprints on my visor. Don talked to the service area to inform them of my issue. More

Wonderful People Helping People Purchase Vehicle If you ever had a bad experience purchasing a vehicle from a dealership I can assure anyone that it WAS NOT at Future Ford in Concord CA. In one d If you ever had a bad experience purchasing a vehicle from a dealership I can assure anyone that it WAS NOT at Future Ford in Concord CA. In one day I went to several different dealerships from Antioch Ca to Dublin Ca before walking into Future Ford Of Concord. I did some online info searching on different types of cars I would like, I had emailed their website. Angel and Omed contacted me right away with vehicles. I walked in, never felt pressured, assured me countless times that I was in good hands and we were going to find the vehicle I wanted. Of course we looked at 3 or 4 different cars and I ended up buying a 2019 Ford Fusion. The managers came out and congratulated everyone single person who bought a car while I was there. Honestly, just from the way I was treated when I walked in, it was kind of like a family member trying to help you get where you want to be. My trucks engine blew and I needed a car. Usually sales guys would pressure you because you’re desperate for a car. Not the case here. I let them know what my budget was and they were super helpful and really worked at helping me find a car that would fit my budget. I don’t recommend going in without a vehicle in mind. You should definitely review the website or at least know what kind of vehicle you are interested in. I was lucky. If you want to be lucky to, walk in to Future Ford Of Concord in California.!!! More

Can’t seem to get it right I hate to write this review because Mike at Ford service is a really nice guy and very accommodating. I took my car in for a recall part while I was t I hate to write this review because Mike at Ford service is a really nice guy and very accommodating. I took my car in for a recall part while I was there I wanted the rear windshield wiper changed because when they sold me the car it was too big and I didn’t check to see if it was the right size. I paid for the new wiper and told them the other one was the wrong size. After my car was done, I drive off and try my new wiper and it’s still too big. Wrong rear windshield wiper for the 2nd time. Do they not test it out before returning your car to you? More

Car service I had car service done on Wednesday. I was very happy and satisfied with the service. Kevin was excellent, he was very polite , professional and help I had car service done on Wednesday. I was very happy and satisfied with the service. Kevin was excellent, he was very polite , professional and helpful. The font desk people we very nice as well as the shuttle driver. Thanks ford for my wonderful experience. More

I like this Dealer Hamid help me to a good price and he verry nice guy I like to work with him and I will right back to buy a new car with him soon. Hamid help me to a good price and he verry nice guy I like to work with him and I will right back to buy a new car with him soon. More