Future Ford Lincoln of Concord
Concord, CA
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Deisel engin repair A failed part in my engine caused a lot of damager. This dealership restored my engine to working order. It runs better now than before my engine wa A failed part in my engine caused a lot of damager. This dealership restored my engine to working order. It runs better now than before my engine was damaged. Although a little pricey, it was well worth the money spent to return my truck to an operational status. Also Thank you Mike, your the best service rep I've ever met. More
Legendary Service It’s one thing to advertise that you deliver on service, it’s another thing to show you do. The entire crew at Future Ford do just that, deliver. Ever It’s one thing to advertise that you deliver on service, it’s another thing to show you do. The entire crew at Future Ford do just that, deliver. Everyone I deal with is so kind and helpful. My most recent experience was to have my vehicle picked up for oil change. The team at Future we’re so communicative and kind and they made the experience seamless. Love this team! More
Another great service experience. Concord Ford has always taken care of me. Great service without the hassle. They always make it easy for me and both of my vehicles. Concord Ford has always taken care of me. Great service without the hassle. They always make it easy for me and both of my vehicles. More
Great dealership Ohmed was a pleasure to work with. Was not high pressure and seemed knowledgeable about the product I was looking at. Would definitely come back to se Ohmed was a pleasure to work with. Was not high pressure and seemed knowledgeable about the product I was looking at. Would definitely come back to see him if I were looking for a new car More
2018 Ford Fusion service 20k service visit. Kevin Percelle was friendly, knowledgeable and efficient. Car dropped off at 7 a.m. without appointment and ready at 1030 am. Ou 20k service visit. Kevin Percelle was friendly, knowledgeable and efficient. Car dropped off at 7 a.m. without appointment and ready at 1030 am. Outstanding turnaround time. More
Recall service We were told to come back at the end of the day to get the car back. We requested if we could get the car sooner and Don said he will try. He called u We were told to come back at the end of the day to get the car back. We requested if we could get the car sooner and Don said he will try. He called us to get the car back in less than 2 hours More
Great Customer Service We were treated like we mattered. Top to bottom great experience. No hassle-no pressure. Just an all around, great experience. We weren't sure what we We were treated like we mattered. Top to bottom great experience. No hassle-no pressure. Just an all around, great experience. We weren't sure what we were looking for - but ended up buying not one - but TWO cars from them. Gorgeous black-on-black Explorer ST and a California Special GT 5L Mustang. Thank you Future Ford team! More
Outstanding Service I was treated like I was important to Kevin Percelle, he kept me informed and got my car back to me before scheduled time. I was very pleased. I liv I was treated like I was important to Kevin Percelle, he kept me informed and got my car back to me before scheduled time. I was very pleased. I live in Vacaville but come to Concord because of the professional service I receive. Thank you keep up the good work! 👍 More
Excellent Service! I keep coming back - they take the best care of my car! Everyone I've worked with over the past couple of years has been wonderful; Mike is exceptiona I keep coming back - they take the best care of my car! Everyone I've worked with over the past couple of years has been wonderful; Mike is exceptional. Great communication and follow through, customer service can't be beat. I can't speak highly enough of the folks at Future Ford in Concord! More