Future Ford Lincoln of Concord

This is my second purchase from this dealership. The sales persons are very knowledgeable on Lincoln and Ford products. They are attentive to what you are looking for and are willing to negotiate a d The sales persons are very knowledgeable on Lincoln and Ford products. They are attentive to what you are looking for and are willing to negotiate a deal that both sides can agree to. The only reason I give them a 4 star rating is ads, they bombard you with ads for vehicles. I just bought a new car, I don't need ads to buy a new car. I had one the next day. Last time it was so bad I had to put them on the block sender list. More

Very satisfied with the service When I had a problem with the backup camera, the service advisor told me it was under warranty. He then had checked and had to order the part. After When I had a problem with the backup camera, the service advisor told me it was under warranty. He then had checked and had to order the part. After the part arrived I brought the car back and the camera was replaced. Kevin is a great service advisor. More

Always follows through Ive been taking my Continental to Future Ford for about two years, and while there have been problems, they always get it resolved. They are friendly, Ive been taking my Continental to Future Ford for about two years, and while there have been problems, they always get it resolved. They are friendly, prompt, courteous and always ensure I am satisfied and happy. More

great servisce good attention to the customer very nice personal on the dealer they help to fine the truck the one i ask Hamid and his friend help us very nice good attention to the customer very nice personal on the dealer they help to fine the truck the one i ask Hamid and his friend help us very nice More

Confidence in Thoroughness Tested I have taken my car here for service since it was new. The service department has always been stellar. I just visited them for a 90,000-mile inspectio I have taken my car here for service since it was new. The service department has always been stellar. I just visited them for a 90,000-mile inspection. I spent $558.00 on the inspection. One of the items was a car wash. I don't expect hand detailing, but when I received my car, it had not been washed. This is a small thing, but I now wonder what other shortcuts the service department may have taken, either large or small. More

Good but expensive Airbag test identified seatbelt problem, parts are probably hard to get for a discontinued 2006 Mercury GM model. At the end everything appears to be Airbag test identified seatbelt problem, parts are probably hard to get for a discontinued 2006 Mercury GM model. At the end everything appears to be in working order. More

Amazing customer service from Patrick Marquez ! Best salesman in the Bay Area! His knowledge of Ford and Lincoln is exceptional! Made the buying process very easy and enjoyable. salesman in the Bay Area! His knowledge of Ford and Lincoln is exceptional! Made the buying process very easy and enjoyable. More

stay away from this place some of the employees are too bossy they treat you like xxxx the prices are Ridiculous it was my first and last time!! bossy they treat you like xxxx the prices are Ridiculous it was my first and last time!! More

Excellent customer service - Pat helped me get all the features I wanted on my new Nautillus. Had to wait for the car to be built but it was delivered on time. Collection and finance was easy and quick. features I wanted on my new Nautillus. Had to wait for the car to be built but it was delivered on time. Collection and finance was easy and quick. Now enjoying all the features of this great car. More

My car is running great after bringing it in for a rattling problem. Micheal managed my car and took care of everything! I literally won't go anywhere else because the service has been so amazing twic rattling problem. Micheal managed my car and took care of everything! I literally won't go anywhere else because the service has been so amazing twice in a row from start to finish. Thank you!! Michele Perner More