Future Chrysler Dodge Jeep Ram of Fairfield

I drive over an hour to come here Much better service than many dealers closer to San Francisco. Greg Rhoads is a very good service advisor and he makes sure to get the job done well Much better service than many dealers closer to San Francisco. Greg Rhoads is a very good service advisor and he makes sure to get the job done well at a good price! More

Great Custer Service! My car was returned before the time that was given to me and the representative that attended me had great manners, great attitude, and answered every My car was returned before the time that was given to me and the representative that attended me had great manners, great attitude, and answered every question I was needing an answer for! More

Excellent experience We told Randy how our Dodge Van was totaled, while parked in front of our house, and how we needed to replace it ASAP. He showed us the only one they We told Randy how our Dodge Van was totaled, while parked in front of our house, and how we needed to replace it ASAP. He showed us the only one they had, and we took it for a test drive. Unfortunately it didn’t have a few options that we needed. The next morning he called and told us he had our Van! When we got to the dealership not only did the Van have the options we needed, it had all the bells and whistles! Randy Went above and beyond to make our experience better than we expected and we couldn’t be happier! We highly recommend Randy and his Team, Nora Meacham, Jimmy Rivas, Alex and Juan. Thank you, The Graves More

Great customer service Good customer service team work and getting you out quick great experience enjoy a free coffee and water bathroom is very clean The whole experien Good customer service team work and getting you out quick great experience enjoy a free coffee and water bathroom is very clean The whole experience was wonderful More

Jeep Grand Cherokee Great experience with this dealership, my sales man Izzy went out of husband way to find the car i wanted and the sales manager Juan gave me a great p Great experience with this dealership, my sales man Izzy went out of husband way to find the car i wanted and the sales manager Juan gave me a great price! They were both fantastic to work with, not push yet informative and definitely looked out for my best Intrest! Highly recommend!! Thank you!! More

My truck I brought my 2013 Dodge Ram to the service department at momentum in Fairfield and was greeted as soon as I walked into the service department by serv I brought my 2013 Dodge Ram to the service department at momentum in Fairfield and was greeted as soon as I walked into the service department by servicemen Greg Rhoads who was quick to get my truck in there shop and have it looked at. I was contacted shortly after getting back home that there was an issue with the water pump and that it would need to be replaced and it will be covered under warranty. He would have to order one but I can use my truck until the part arrived. About a week. Just a couple of days later Greg contacted me and informed me my part was in. He scheduled it for repairs the same week. during my visit I also had the opportunity to meet the service manager JT who was very friendly and asked me if was happy with the outcome of my visit and if their was any else he could do for me. I’ve never been to a dealership that was so on their game as the people I met at dodge. My thanks to both JT and Greg for making my visit quick and easy.👍 More

Seemless Process Jim and his team at Momentum Dodge were fantastic. Would recommend or return without question. Issat might just be my favorite car salesman ever. G Jim and his team at Momentum Dodge were fantastic. Would recommend or return without question. Issat might just be my favorite car salesman ever. Great job Moementum! More

Recent warranty repair visit. Issue resolved correctly. Personable and courteous service reps: all a+. However, communication, (return calls) and updates on progress, completion ti Issue resolved correctly. Personable and courteous service reps: all a+. However, communication, (return calls) and updates on progress, completion time estimate, etc: d-. Could NEVER get someone to return a call, even after multiple requests daily. I understand that business was brisk, but if that is the case, hire someone else to answer phone inquires. I need to know if my car is out of service for 1 or 2 days, or 1 or 2 weeks. I need to arrange alternate transportation. More

Customer Service Everyone is very profesaional ,from the minute you pull into parkig lot. I had interactions with 3 employees. Very nice. Staff in sales and Customer Everyone is very profesaional ,from the minute you pull into parkig lot. I had interactions with 3 employees. Very nice. Staff in sales and Customer Service Dept More

No hassle, comfortable experience Nora responded to my inquiry right away, and we made an appointment to suit me. When I arrived Nora welcomed me, Izzy showed me the car I was interest Nora responded to my inquiry right away, and we made an appointment to suit me. When I arrived Nora welcomed me, Izzy showed me the car I was interested in, answered all my questions, and we then got down to business - no "sales" pitch, just matter of fact business transaction. Charles, Alex, Juan, et. al. were very welcoming. The finance man explained my options, but did not pressure me to buy anything. The car was detailed really quite nicely before I left, something you don't always get. More