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Future Chrysler Dodge Jeep Ram of Fairfield

Fairfield, CA

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115 Reviews

2595 Auto Mall Pkwy

Fairfield, CA

94533

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Showing 115 reviews

April 07, 2018

Great Job The Dealer contacted me as soon as the part for recall work was received, and I made an appointment ... The Service agent “Greg” did a great job of ke More

by cloop
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg, Ralph Charles Matthews
Apr 10, 2018 -

Future Chrysler Dodge Jeep Ram of Fairfield responded

We're proud to hear that Greg was able to do a great job helping you out and taking care of your vehicle. We had a great time helping you, and we would love to help you again next time! Thank you for the review!

April 06, 2018

Head lamp replacement I arrived on time for my appointment and was in an out quickly. The service rep guy was very knowledgeable and provided excellent customer service. More

by CWALTON2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not a Walter the other Service Rep Guy....can’t remember his name
Apr 10, 2018 -

Future Chrysler Dodge Jeep Ram of Fairfield responded

We strive to get our customers in and out quickly, we're glad that we could do so with you! Thank you for coming to us for help with our head lamp, it was a pleasure to help you! We hope we can help you again if you ever need anything else!

April 05, 2018

Differential replacement Although my repair was not a warranty issue but due to another business negligence, Walter and JT were outstanding through the whole process. From dea More

by LONG-2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter & JT
Apr 09, 2018 -

Future Chrysler Dodge Jeep Ram of Fairfield responded

LONG-2000, we are glad you had a great experience with Walter and JT. We appreciate the time you took to leave us a review. Thank you for a great rating and we hope to see you again soon!

April 01, 2018

Best Team Ever I went to just look for a future purchase. I was greeted by Alex who introduced me to the coolest, most humble bundle salesman Mr. Dan. After searchin More

by lvines74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Dan, Chris, , Nora Meacham
Apr 03, 2018 -

Future Chrysler Dodge Jeep Ram of Fairfield responded

Our team works hard every day to provide top-notch customer service and a stellar car buying experience! We're happy to hear that our team was able to do just that with you! Congrats on your shiny, new truck and please let us know if there is anything else we can do for you!

April 01, 2018

Raven Great visit, never an issue. The whole team is wonderful to work with and my car has never run better. I will soon be shopping for a new Jeep and will More

by Raven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Ameling, Izzat Tadrous
Apr 03, 2018 -

Future Chrysler Dodge Jeep Ram of Fairfield responded

Thank you for the positive feedback! We're glad to hear that our team takes good care of your car and whenever you're ready to upgrade, just let us know!

April 01, 2018

Excellent, fast, friendly service. We brought our 2010 Charger in for several recalls. Momentum Dodge had to keep our car overnight so they took care in getting us a free rental. Every More

by trphillips4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg, Randy Ycmat
Apr 03, 2018 -

Future Chrysler Dodge Jeep Ram of Fairfield responded

Our team works hard to take good care of our customers and we're happy to hear that you think they are doing a good job! Thanks for choosing Momentum CDJR and we look forward to working with you again in the future!

March 31, 2018

Great service Everyone was nice, they helped me out and they will work with you I have never met a dealership this nice EVER! Extremely happy! Thank you More

by Lovelifepeace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex and Juan , Nora Meacham, Randy Ycmat
Apr 02, 2018 -

Future Chrysler Dodge Jeep Ram of Fairfield responded

Thank you for your review! This is what we strive for! We are so happy to hear you had a great experience with us! Come back and see us again soon!

March 31, 2018

Recall/ custemerservice I like going here there always polite and everytime i have gone they try to get me out A.S.A.P. i really recomend Dodge in Fairfield. More

by MARCOSFUENTES
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 02, 2018 -

Future Chrysler Dodge Jeep Ram of Fairfield responded

Thank you for your review! We are so happy to hear we could get you in and out in an efficient manner! We look forward to seeing you back again soon!

March 31, 2018

Service My light is not working in the back it was will contact u. All was good thank u. They who drop me off is very nice, good service More

by tigerdade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Randy Ycmat
Apr 02, 2018 -

Future Chrysler Dodge Jeep Ram of Fairfield responded

Thank you for your review! We are so happy to hear you had a pleasant experience with us! We look forward to seeing you back again soon!

March 31, 2018

Service department is a failure! ECM on this diesel failed after 6 months. Having a history with this item that service department would not listen to my history with the item. More

by ROB71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Walter
Apr 04, 2018 -

Future Chrysler Dodge Jeep Ram of Fairfield responded

Rob, thank you for sharing your feedback. We’re disappointed to hear that you have been experiencing issues with your vehicle, and we would like to speak with you to learn more about what’s going on. Please contact our Service Manager, JT Thompson, at (888)835-7270 at your convenience.

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