Future Chrysler Dodge Jeep Ram of Fairfield
Fairfield, CA
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Do not buy cars from this dealer especially used cars . I bought. Car from them it shows on the car fax as no accident but I took the car to a shop to do some mods and I was told by two experts the car was I bought. Car from them it shows on the car fax as no accident but I took the car to a shop to do some mods and I was told by two experts the car was in accident. I talked to salesman and told me to come over to their dealership to solve the issue but he offered me a trade in and gave and offer of $ 26500 for a the car that I bought for $33125 from them . Also I asked for the floor mats and I was told that it was ordered and when called them to see if I can pick it up but they kept playing games . For anyone who want to go there please go take a look at their back yard you’ll find used cars with accidents which they’re preparing for sale More
The new GM Luke was fantastic! I wasn’t unreasonable with my value for my trade in so he gave me exactly what I was looking for my vehicle and discounted his vehicle creating a gre I wasn’t unreasonable with my value for my trade in so he gave me exactly what I was looking for my vehicle and discounted his vehicle creating a great deal and there was no back and forth at all. Zero pressure from either him and the salesman and I was in and out within a couple hours. Very happy with my purchase and the process. Mind you I have been in the industry for 15 years and and know what things look like when go the way they should. Thank you GM Luke and salesman Jim!! More
Sell event fliers/mail out customer incentive Avoid Randy that was my salesman he was a lousy one at that I would not recommend this dealer it’s a waste of time and you never receive your prize wi Avoid Randy that was my salesman he was a lousy one at that I would not recommend this dealer it’s a waste of time and you never receive your prize with your winning number on the flyer they mailed to me so the flier said that I won one of three prizes 25,000 cash or a 70 inch TV or $100 gift card I don’t even think this dealership had a event coordinator was in there to days in a row never received my prize with my winning number he offered me a smart watch Well that was last month sale event I really wanted to buy the Dodge journey but he acted like I wasn’t going to get my price unless I did buy a car so I tried talking to sales manger by phone an he was as bad as randy so I never did Receive my prize an ended up Telling the suppose of sale manager that he could shove the Dodge Journey If I could post a picture of that flyer I would but it won’t let me I can’t figure it out but this dealership wasted two days of my time false advertisement Janky Janky sales man I ask Randy for a copy of the Carfax he tells me that cost money I couldn’t have a copy until I signed the deal Yeah if you got time to waste they will tell you anything to sell you a car don’t matter if it’s true or not even lies to my kid she wanted the prize she didn’t care 100 gift card or 70inch tv she would been happy with either one these guys r just fake liers an cheats wonder if anybody got there prize More
FRAUD, LIERS they don't deserve any stars. I was pre-approval prior to going there I got there at 10:00 AM and didn't leave till almost 6:00 PM I was pre approval for one amount but when I got I was pre-approval prior to going there I got there at 10:00 AM and didn't leave till almost 6:00 PM I was pre approval for one amount but when I got there they upped the amount by a few thousand. At 6:00 they finally called me into the office I signed all the paperwork and drove the car home I had it for 2 months then I get a call saying I need a co-signer and if not I need to bring the car back. They are full of xxxx please beware!! More
THANKS NORA Really pleased, went in with some wiggle room on my wants & left based off of a suggestion but 100% pleased with my decision. I was well taken care of Really pleased, went in with some wiggle room on my wants & left based off of a suggestion but 100% pleased with my decision. I was well taken care of. More
Purchase new Jeep When we arrived on lot we were met by Paul. From the very first time we met he was very informative and helpful. He went beyond our expections and ver When we arrived on lot we were met by Paul. From the very first time we met he was very informative and helpful. He went beyond our expections and very sastified with the result. Would recommend Paul to any of our friends when looking for a new vehicle. More
Long Process, wasted a lot time. Need to listen better. Pre Approved by my credit union management ran dealer finance numbers anyway. 10% better rate at my credit union. Wasted entirely too much time. Liste Pre Approved by my credit union management ran dealer finance numbers anyway. 10% better rate at my credit union. Wasted entirely too much time. Listening will make management look like a more professional environment. More
Terrible. Wasted time. The initial salesman Paul notified me that he would not be there the day of my appointment. I drove from South Lake Tahoe and 20 mins from arriving he The initial salesman Paul notified me that he would not be there the day of my appointment. I drove from South Lake Tahoe and 20 mins from arriving he let me know of this news and guaranteed that his amazing and skilled associate Alex would tend to me well. Alex did little to nothing in a timely manner and his fellow Tall Asian associate also took his time in tending to me. After deciding on a car, they had me wait over 4 hours to get my car after all the paperwork had been signed. They didn't even leave me a quarter tank of gas prior to leaving since it was getting late and I had a long drive home. Not to mention that my license plates arrived short of 5 MONTHS because they never even had the title for the car I had bought. Car is nice and I really like it but its terrible service and they blow you off when you call to inquire about information of the vehicle. Took me a week to contact their DMV office because no one knew the number supposedly. 1st time buying a car on my own and it was terrible. More
Fast and professional Was a great experience they had me in a new truck in a very short time. they were very friendly and took care of all my needs Was a great experience they had me in a new truck in a very short time. they were very friendly and took care of all my needs More
Terrible experience. Went in to buy a car that was within my budget. Told them to go through my bank, I was pre approved for an amount in which I could pay for. Instead th Went in to buy a car that was within my budget. Told them to go through my bank, I was pre approved for an amount in which I could pay for. Instead they ran my credit multiple times with several different financial institutions, charged me 3x what I was approved for. There was NO price tag on the window so I did not know how much the car cost. They said they would go through my bank and take care of me, instead they screwed me over. And then had me come back to sign contracts 3 different times, before signing the 3rd time I told them I don't want the car anymore and now they say I am stuck with the car which I can not afford because they did not stick with my pre approved amount. I will definitely be contacting consumer affairs and the better business bureau. Worst car dealership experience I have ever encountered. More