Fury Chrysler Dodge Jeep RAM

After having some time to reflect on my experience at Fury Motors I can safely say I would recommend any other dealership but them. First, the sales staff seemed uninterested in selling me a car. They i Fury Motors I can safely say I would recommend any other dealership but them. First, the sales staff seemed uninterested in selling me a car. They interacted with me as little as possible. Another problem was the price of the car. I had put a down payment on the Jeep I wanted and already agreed on a price to buy the car at before ever going into the show room. When it came time to decide if I would buy, they increased the asking price by $1,000, and told me they had another buyer lined up if I didn’t accept that new price. Shady for sure. Second, my trade in negation was flat out insulting. I had a BMW with some small problems, and the trade in manager was being completely rude about the condition of my car. He was trying to devalue it in any way he could, eventually bullying my into trading it in at $6,000. He then listed my car at $13,000 several days later on the Fury motors website. The whole time during the negation saying no one across America would buy this car for more then $10,000. Third, the finance department seemed to also have some shady practices. My APR was coming in really high initially, but after some questioning and pondering if I should get a co signer my APR went down three full points. My questions shouldn’t bring my credit score up, so what’s the deal? Lastly, right after purchasing the Jeep I began to notice a steering wheel vibration, so I contacted my Sales man. He didn’t get back to me for a full week, and only responded once I contacted someone besides him. Upon contacting me back he proceeded to tell me they wouldn’t even look at the car and brushed it off as buyer beware. 0/10 dealership. Find a more trustworthy place that isn’t trying to do a money grab at ever chance they get. I also understand some of this falls on me, but I’ve bought several cars over my time, all from different dealerships, and never have been so defeated. More

Worst Customer Service Ever!!!!!! I wanted to follow up on the purchase of the F-150 Diesel Vin #1FTFW1E19JFC34216. I am still confused on how Fury Motors would sell the car when it w I wanted to follow up on the purchase of the F-150 Diesel Vin #1FTFW1E19JFC34216. I am still confused on how Fury Motors would sell the car when it was already sold. You accepted my offer on Monday, February 10, 2020. I paid the required deposit to hold the car on Tuesday February 11, 2020 in the amount of $1500.00. The purchase agreement was sent to me on Tuesday, February 11, 2020. I responded to Andy on Thursday morning February 13, 2020 at 7:18 a.m. that all of the paperwork was correct to go ahead and send the final documents. I then got a call from Ethan Cyr (the Salesman) on Friday, February 14th, 2020 at 11:37 a.m. stating that he had some bad news. He said the car had been sold on Thursday, February 13, 2020. I want to know what is going to be done to rectify the situation. Just refunding my deposit is not acceptable and is not going to work. The General Manager Tom Leonard does not even have the decency to reach out and address the issue. More

We purchased a lightly used Jeep Renegade, but the post-sale customer service has been horrible! I had a question about the vehicle and after multiple calls to the salesman, sales manager, and the ser post-sale customer service has been horrible! I had a question about the vehicle and after multiple calls to the salesman, sales manager, and the service department, I can't even get someone to call me back! More

EXCELLENT-could not have been a better car buying experience I would tell everyone to go to Fury and Ask for Steve! And Sean got my great financing on not so great credit after another dealer failed to do that t I would tell everyone to go to Fury and Ask for Steve! And Sean got my great financing on not so great credit after another dealer failed to do that the day before. THANKS so much. The car is great. The time spent at Fury was a wonderful experience. Would like to tell management that I think even cars with Turbo deserve the powertrain warranty when you do the financing. When Steve and Sean found out the car would not be covered they looked through stock for another car I would love in order to get me the warranty. There was not another renegade manual with 46xxx miles that had been on the lot for 66 days. Steve was great and I will send anyone I know to see him for a car. More

Wonderful experience We own a new 2018 Jeep Grand Cherokee Summit. When we purchased a trailer, we discovered that the wiring was never connected. We went to the closest We own a new 2018 Jeep Grand Cherokee Summit. When we purchased a trailer, we discovered that the wiring was never connected. We went to the closest Jeep dealership which was Fury in South St. Paul. We had horrible service experiences with Walser, so we weren't expecting much. Cameron went to service and brought a mechanic to look at it immediately. A few minutes later, the wiring was plugged in. He offered an oil change as well. We live on the other side of the city, but we're coming back here! More

Jeep! Brad Wheeler was friendly, upfront, and easy to work with. He did everything to help me find the Jeep I wanted. Thanks Brad for doing a great job! Brad Wheeler was friendly, upfront, and easy to work with. He did everything to help me find the Jeep I wanted. Thanks Brad for doing a great job! More

Nothing but problems So I bought a Jeep Grand Cherokee from these guys and they told me they had gone through this vehicle front to back and it was in great shape and read So I bought a Jeep Grand Cherokee from these guys and they told me they had gone through this vehicle front to back and it was in great shape and ready to go. It was ready to go all right.....to the repair shop over and over again. I've only owned the vehicle for about 6 months and already had to stick almost $1000.00 into it for brake issues....(which were new from dealership) This dealer may not be the most trust worthy. Not sure if they did something wrong during the brake install but this is a joke. More

service was excellent! Blane Jackson was by far the best! i would reccomend him to anyone and everyone! His customer service skills were wonderful and he was so friendly Blane Jackson was by far the best! i would reccomend him to anyone and everyone! His customer service skills were wonderful and he was so friendly More

Summer, Summer Summer!! Summer is Fantastic! She was great to us when we needed help. We had this at another dealer and they misdiagnosed our car and denied the warranty. We Summer is Fantastic! She was great to us when we needed help. We had this at another dealer and they misdiagnosed our car and denied the warranty. We later had it taken to Fury and Summer looked right into it and went to bat for us. They fixed it up and we did not have to spend a dime!. Thanks so much summer. We have a fleet of vehicles and will continue to use you whenever possible! More

Shaun Laughlin Wanted to express our appreciation to Fury Mtrs for the exceptional service we received from Mr. Shaun Laughlin. He went the 'extra mile' for us with Wanted to express our appreciation to Fury Mtrs for the exceptional service we received from Mr. Shaun Laughlin. He went the 'extra mile' for us with the purchase of our Chrysler. He was a gentleman throughout the process. He had researched the car an had all the information we needed, without being overbearing, obnoxious, or aggressive. We would definitively purchase from him again, and from Fury Mtrs. We drove from Austin MN because he really sounded like someone that cared about his customer. Jim and Sue Wood More