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263 Reviews of Fulton Ford - Service Center
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February 12, 2020
Ford Warranty Car care with the dealer keeps your warranty in tact....I use the dealer out of need for the warranty....If I was able I would do the oil change Car care with the dealer keeps your warranty in tact....I use the dealer out of need for the warranty....If I was able I would do the oil change More
by darnedolde
Verified CustomerEmployees Worked With
Alex Shoemaker
February 06, 2020
Oil change Oil changes on both our vehicles. He came out explained to us all of our maintenance needs for the next year or so, took all the guess work out of it Oil changes on both our vehicles. He came out explained to us all of our maintenance needs for the next year or so, took all the guess work out of it and gave us a chart. Is great to know what needs to be done and when. More
by LAURA
Employees Worked With
Ray in the service department
January 27, 2020
oil change I was not as pleased with the service that I received this time. I have ford pass reward poiints and I thought that you could use these points toward I was not as pleased with the service that I received this time. I have ford pass reward poiints and I thought that you could use these points towards a discount on an oil change. Ray Wallace said that you could only use them toward a new vehicle. Also I didn't get any reward points from this oil change. I have always received some points every time that your garage has done anything on this vehicle. When we bought our new tires, oil change, and when our truck broke down in Jefferson City and had to be repaired at the ford garage there. I also had to pay for a new oil drain plug that your employee messed up. More
by joechism
Employees Worked With
Ray Wallace
January 25, 2020
Service department was outstanding. We were driving from Canada to Florida when service light on vehicle came on. We called Fulton Ford, spoke to Ray and he told us to drop in and they would look at it. Too Canada to Florida when service light on vehicle came on. We called Fulton Ford, spoke to Ray and he told us to drop in and they would look at it. Took us in immediately and diagnosed and fixed issue. Overall excellent service department. (Also saw a very pretty and friendly small city in Missouri) More
by Robert and Peggy
Employees Worked With
Ray Wallace
January 11, 2020
Parts ordered wrong 3 times and my truck was down for a week do to a door latch, and was told if they put it together I couldn't open my door, only reason they are getting 2 stars is the tech did a clean j week do to a door latch, and was told if they put it together I couldn't open my door, only reason they are getting 2 stars is the tech did a clean job More
by parkerdoug1990
Employees Worked With
Service
January 10, 2020
So pleased with the deal we got and the first rate service. They were able to prove match a larger competitor quickly and get us a car the very next day. service. They were able to prove match a larger competitor quickly and get us a car the very next day. More
by alanashockley
January 08, 2020
Excellent I drive from Jefferson City to Fulton to get my car serviced because I know I'll be treated right. The staff is friendly and honest. I drive from Jefferson City to Fulton to get my car serviced because I know I'll be treated right. The staff is friendly and honest. More
by nthompson57
Employees Worked With
Ray
December 23, 2019
Problem was not fixed. I had my 2015 Ford Focus with the faulty clutch in to be fixed for the second time due to a recall. It was not fixed. The only difference I noticed i I had my 2015 Ford Focus with the faulty clutch in to be fixed for the second time due to a recall. It was not fixed. The only difference I noticed in my car is that there was air added to my tires. I've never had a problem with the service at Fulton Ford before and know that the issue with the car is in manufacturing, not service. When a car leaves the shop, the problem should be fixed unless they have created a new one. I'm very disappointed with the service this time. I'll need to bring it back when I can get an appointment. Thank you!!! More
by TMH
December 14, 2019
Very pleased I was pleased with my experience. I recently moved to Fulton and looking for a good place to take my vehicles for service. Fulton Ford is convenient a I was pleased with my experience. I recently moved to Fulton and looking for a good place to take my vehicles for service. Fulton Ford is convenient and they called to let me know what was going on with my vehicle. I plan to use them for future service. More
by jasonussery73
Employees Worked With
I don’t remember names. Sorry.
December 09, 2019
Local dealership~ Awesome experience! Thanks Fulton Ford for your friendly service! From beginning to end, our experience was truly the best. Everyone made us feel so welcome and it was Thanks Fulton Ford for your friendly service! From beginning to end, our experience was truly the best. Everyone made us feel so welcome and it was much appreciated! More
by ckmetcalf1
Employees Worked With
