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Fullerton Ford
Fullerton, CA
186 Reviews
Fullerton Ford is an independently owned Ford dealership that is as much about inspiring and helping our community as it is about cars. Purchased in August 2021 by Abraham Razick, the dealership carries the torch and community spirit of the historic family-owned McCoy & Mills Ford, which has served the Fullerton area since 1930. A decorated U.S. Marine veteran and owner of multiple dealerships with more than two decades of automotive experience, it is important to Razick not only to continue but expand that legacy of serving Fullerton and all of Southern California.
As the son of a United States immigrant and from humble beginnings, Abraham’s vision for the Fullerton dealership is that it will be a beacon of light to show the community and other veterans that the American dream is still alive. Abraham insists Fullerton Ford will be the flagship dealership that will provide an inspiring work environment with growth opportunities for employees, showcase exceptional customer service that will promote loyalty and referrals and give back to the community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 186 reviews
April 27, 2020
Steve took care of me. When he thought the deal may not happen, he never gave up but not in an annoying way. He let me be but ultimately made the deal happen. Closing was very quick!! Great dealer!! happen, he never gave up but not in an annoying way. He let me be but ultimately made the deal happen. Closing was very quick!! Great dealer!! More
by gpmoto69
Employees Worked With
Gene, Steve.
April 14, 2020
Good shuttle transport. Good restrooms and waiting room. Offers military discounts, no problem in scheduling service. Free coffee and water. Thank you for the service. Offers military discounts, no problem in scheduling service. Free coffee and water. Thank you for the service. More
by canalescesar
Employees Worked With
Art and Daniel
April 02, 2020
Quality Service I've been taking my F250 truck to them for years for repairs and for service. I've worked with each of the service advisors as well as Joe. They're I've been taking my F250 truck to them for years for repairs and for service. I've worked with each of the service advisors as well as Joe. They're always detailed and make sure that they're recording the concerns accurately. They do a great job of keeping me informed and the price is always fair. I had to move out of state for a few years but when I moved back, I've taken my truck to McCoy Mills Ford for its TLC. More
by Tim
Employees Worked With
Jackie, Joe, Art
March 21, 2020
I Always appreciate the experience at McCoy Mills. Very friendly people, fast service and a fair price. They squeezed me in for a basic maintenance job on a Friday and tipped me off to a potential problem friendly people, fast service and a fair price. They squeezed me in for a basic maintenance job on a Friday and tipped me off to a potential problem to be aware of. Thank you again. More
by gandcp1
Employees Worked With
Daniel Inzunza
March 17, 2020
Danny is always top notch in handling my service needs!! He even installed some difficult wiper blades I bought at Costco which was big favor to me!! He even installed some difficult wiper blades I bought at Costco which was big favor to me!! More
by H James Pugh
Employees Worked With
Danny
February 27, 2020
Check engine light Drove by on Saturday and they were closed. My wife did call in Monday morning and they got us in no problem. Car is running great just not happy tha Drove by on Saturday and they were closed. My wife did call in Monday morning and they got us in no problem. Car is running great just not happy that they are closed on Saturdays, now need to take time off of work so I can have my car serviced. Currently looking at options to service our cars. More
by csantos
Employees Worked With
Jacquelynn Daniels
February 18, 2020
My parents and I have been long-time customers of McCoy Mills Ford. No matter who you are dealing with, they always go the extra mile, from buying a new car, to bringing it in for service. Their personne Mills Ford. No matter who you are dealing with, they always go the extra mile, from buying a new car, to bringing it in for service. Their personnel are knowledgeable, friendly, and make you feel that they really care about you and making your experience with their dealership a positive one. I have no problem recommending McCvoy mills Ford to my family and friends. More
by Poodlemom1
Employees Worked With
Ron Denos, Chad
February 03, 2020
Did a great job. Done early. Discovered that battery post was loose and failing. Suggested that tire replacement would be needed in the near future. was loose and failing. Suggested that tire replacement would be needed in the near future. More
by Philmp00
Employees Worked With
Don’t remember
January 28, 2020
Lackluster !! I bought a Top of the Line Fully Loaded EcoSport from this dealer. Seemed Great other than NO CD Player available any more!!! BUT, soon the alarm star I bought a Top of the Line Fully Loaded EcoSport from this dealer. Seemed Great other than NO CD Player available any more!!! BUT, soon the alarm started going off randomnly 2 to 5 times a day. I tried everything within my 73 years of serious auto knowledge (this is my 49th new car). I checked Google & Ford postings about this and could not find the problem; thus indicating that the dealer was going to have to get deep into it. I was first greeted by Service manager Jacquelynn Engles on how Ford does NOT have alarm systems any more & it is an aftermarket add-on sold by the Finance Dept. or installed by me so they are NOT responsible! I said that I bought this car from them just as it stands & the reply was that it must have been put on by someone else & the vehicle is an 'Unwind Sale' / Resale from someone else !!! I asked: "Then what is that lock button that beeps when I lock the car and that 'red noise cancel' (speaker) button on my Ford remote"? She said: "That's the Ford Arming System" !!! Arming what??? ...a Ford Alarm !!! I was told that this Fault has NEVER been seen before and there is NO information available on it BUT the Scan tool will show the event if it occured. Upon picking up the car 3 days later I was told that the Scan showed nothing and the 'Alarm' never went off when it was there. That day the 'Alarm' went off two more times AND 1 to 3 times every other day as I drive , park and lock the car! My car probably sat in the service lot unlocked (unarmed') that whole time and was NOT driven, locked & unlocked repeatedly! If the Scan Tool does not show the fault, then obviously it is not part of that Scan program. My employees & neighbours can testify to the problem. Also, upon picking up my vehicles, I check Torque on all of the lug nuts after tire rotation. The Mag Locks were NOT torqued to spec. On a 4 lug vehicle that is 25% weak per wheel (and can be classed as 50% weak for that 1/2 wheel area (think about it)! More
by cross3
Employees Worked With
Jacquelynn Engles
