Fullerton Ford

I had a 3:00 appointment, my truck did not move from the check in line until 3:45. No one told me they were running behind. The cost of "The Works" online was $54.99 which is what I signed up for. AFTER the check in line until 3:45. No one told me they were running behind. The cost of "The Works" online was $54.99 which is what I signed up for. AFTER they processed the paperwork they told me to have a seat in the lounge. Before I went to sit and wait, I asked what the total cost would be, they said $89.00. I was not told F250's are extra due to extra oil. We agreed to remove the tire rotation (my tires are brand new) saving me $35.00. Turned out my air filter was dirty so they replaced it for $30.00. bringing my total to $79.97 . I felt duped. Poor communication. I can do the work myself from now on. More

Excellent, quick and honest service as always. Jacqueline will be missed after 30 years. Great service Rep. Best of luck to her Linda Monderine - 200 Jacqueline will be missed after 30 years. Great service Rep. Best of luck to her Linda Monderine - 200 More

I like being able to keep my car in town when it needs to be fixed up. The Service was great and the people are friendly. be fixed up. The Service was great and the people are friendly. More

excellent service, even in the middle of a pandemic, a class act.waiting room was kept clean and sanitized while we waited. very helpfull , all emplow=yees class act.waiting room was kept clean and sanitized while we waited. very helpfull , all emplow=yees More

Recall My car was recalled because of the potential of a door latch failure. I called the dealership, made an appointment, and dropped off my car at the giv My car was recalled because of the potential of a door latch failure. I called the dealership, made an appointment, and dropped off my car at the given time. I got a ride home. Later that day I picked up my car and learned that there was no problem with the latches. The dealer was efficient, friendly, clean, and provided a ride for me. I have used this dealership many times for routine service and a few recalls for computer updates. More

Great helpful service by all associates. All work was well done and all questions were answered. The car was delivered to me be a helpful service associate. well done and all questions were answered. The car was delivered to me be a helpful service associate. More

Oil Change I enjoy dealing with the staff at McCoy Mills Ford. They are always friendly and helpful. It is really convenient to use their shuttle service also. I enjoy dealing with the staff at McCoy Mills Ford. They are always friendly and helpful. It is really convenient to use their shuttle service also. More

Their Costumer service is the best, they are so professionally and extremely honest. Wouldn’t take my cars any where else. Fixed my truck with very little down time. professionally and extremely honest. Wouldn’t take my cars any where else. Fixed my truck with very little down time. More

oil change Wow Awesome job and having to say at least 25 words for this is crazy--blah blah blah blah blah blah blah blah blah blah Wow Awesome job and having to say at least 25 words for this is crazy--blah blah blah blah blah blah blah blah blah blah More

They did a software update and oil change while I waited and it was only 50 minutes. They were very efficient and professional. I recommend them highly. and it was only 50 minutes. They were very efficient and professional. I recommend them highly. More