Fullerton Chrysler Jeep Dodge & Ram

Worst ever experience. No integrity at all. Short Version: We negotiated a price for a new vehicle and it was ordered. After five months wait it finally arrived (ordered 3 times due to error Short Version: We negotiated a price for a new vehicle and it was ordered. After five months wait it finally arrived (ordered 3 times due to errors). After the second error we asked to change the model and a new quote with our new “Out the Door” price was agreed too. I authorized the changes and the third order was placed. The truck finally arrived, this time the correct color and specifications. I came in to purchase the truck. For what should have been a quick process, and after a ridiculously long wait in the showroom, I was informed that due to a dealer mistake, my quoted “Out the Door” price with rebates was not "Protected", and I had to pay $2000.00 more. The Sales Manager, Mr. Haller, refused to do the right thing and honor the deal. This will give you an idea of what you may be dealing with at Fullerton. No integrity whatsoever. Read into it what you want, but if honoring our agreement would have put this business in jeopardy, think twice. Yes I could have walked out but with the numerous errors in the orders and subsequent delivery delays. Further delaying delivery was not an option. The truck was originally ordered on 2/18/2017. I was finally able to pick up the truck on 7/01/2017. I also had handed over our trade in and really did not have time to shop another dealer. This is all clearly documented. I recommend you search other options. This was my worst ever experience with a car dealer-EVER. More

Best car buying experience I've ever had From the moment I walked in, until I drove away the next day with the car I bought, the experience was exceptional. I was greeted by Scott the Sales From the moment I walked in, until I drove away the next day with the car I bought, the experience was exceptional. I was greeted by Scott the Sales Manager. Genuinely friendly guy. He introduced me to Angelo, who was also super-friendly. No pressure or sales tricks at any point in the process. Worked with me and gave me a fair deal, too. Nicest, best car buying experience I've ever had. More

Excelente service They offer a great service, James was really patient with the huge amount of questions we had and was open to show us not only the car we were looking They offer a great service, James was really patient with the huge amount of questions we had and was open to show us not only the car we were looking for but any other that might work for us. More

Great service James was our salesman and he was very helpful. He did his best to get the best deal for the vehicle I was interested in purchasing. James was our salesman and he was very helpful. He did his best to get the best deal for the vehicle I was interested in purchasing. More

3.5 I would rate if available I would recommend this dealer for the price, deals, and no hassle customer experience. My last 3 vehicles I bought at Flemington Car and Truck Coun I would recommend this dealer for the price, deals, and no hassle customer experience. My last 3 vehicles I bought at Flemington Car and Truck Country family of dealerships, and maybe I am just used to their service towards the customer that kind of put a sour taste in my mouth regarding this place. I went there with no real need for a new car, since my current was fine, and worked well. I could have easily left without a deal. But I wanted a new car since my trade in had 100k plus miles, and thought get rid of it now, than something happen to it. So, I found a new car I liked, and bought it. But the issue started after the deal was struck. They treated me nice and all, but once done with the finance guy, I was on my own. No tutorial or demonstration on some of the features of the car like other dealers I dealt with. Also, others I dealt with, always called in a few days to make sure all was fine. I know these are petty, but mean a lot to the customer experience. I felt like once the deal was done, I was done with...onto the next guy. Since I went for a Chrysler, I got turned on to a Ford with 1400 miles. Dealt with the Chrysler division even though they have Ford as well. My rating is more based on after the deal was done...prior all was great. More

A++ Experience with Jason The finance part is the part of buying a car that everyone dreads. But Jason is different... he was great, no pressure at all and completely honest wi The finance part is the part of buying a car that everyone dreads. But Jason is different... he was great, no pressure at all and completely honest with what I did and did not need! I decided I did need Tire Care (after finding out my rims alone were $800 each) and the Wear & Care warranty, just in case. Both warranties took me way over my comfortable monthly lease payment but Jason knew I needed both but couldn't have both at that payment. So, he moved around some numbers and made it work at my exact price point and I couldn't have been more thrilled. We were done in 45 minutes with all paperwork and left with my beautiful new Jeep GC Altitude. Thank you Jason!!!! More

Excellent experience James Sheeley was a pleasure to work with. No pressure , nice chatting, and the deal was closed within an hour. We would definitely use and recommen James Sheeley was a pleasure to work with. No pressure , nice chatting, and the deal was closed within an hour. We would definitely use and recommend Fullerton Ford and James in the future. More

excelent They are very honest I only go to this dealership for my cars,What ever make or model they sell that's what I get because I trust Dean and his whole t They are very honest I only go to this dealership for my cars,What ever make or model they sell that's what I get because I trust Dean and his whole team there :) More

Excellent experience Thumbs up to Brian Gagliardi, who gave us perfect, courteous service! We were delighted to work with Brian and all the staff at this dealership! The Thumbs up to Brian Gagliardi, who gave us perfect, courteous service! We were delighted to work with Brian and all the staff at this dealership! They made us feel welcome! They answered all of our questions from knowledge of the car we were interested in to the financing! Excellent experience! More

10/10 service and value Ran into a financial rut in life and needed to get a solid and affordable used car to save on fuel costs. Fullerton auto is an awesome place, the serv Ran into a financial rut in life and needed to get a solid and affordable used car to save on fuel costs. Fullerton auto is an awesome place, the service and value was outstanding and my dealer, Brian Gagliardi's service was beyond superb. What an awesome guy, he really gave me the best deal and took care of my financial situation in dealing with the bank. I thought for sure I'd be declined but he went well out of his way to make sure I was approved and sure enough, I was! Beyond ecadtic with my buying experience, will definitely be a customer for life. 11/10. More