Fullerton Chrysler Jeep Dodge & Ram

Horrible Service I just left the Fullerton Dodge dealership after walking around for about ten minutes. No one approached us. No one welcomed us. No one offered any so I just left the Fullerton Dodge dealership after walking around for about ten minutes. No one approached us. No one welcomed us. No one offered any sort of help or anything. It was probably the worst service I've ever received in a dealership setting. Two salesmen were actually busy with customers, the rest were standing around talking to each other (and might I add, swearing very loudly) and the conversation must have been good because, like I said, we were ignored the entire time. I stopped going to this dealer a few years ago for similar bad customer service issues, and thought I'd give them another shot, but I can see nothing has changed. I went in to buy a Durango, I left with nothing. I'm going back to Flemington. The Ford dealer was no better. More

Absolutely phenomenal customer service I have been going to Fullerton for about a year now and have been through three cars already. When I bought my first car, a 2012 Ford Fusion, I was ex I have been going to Fullerton for about a year now and have been through three cars already. When I bought my first car, a 2012 Ford Fusion, I was extremely happy with everything. when I went to trade it in for something a little bit faster, a 2010 Dodge Challenger, the same thing I had someone help me through the entire process and I left extremely happy. My last visit I picked up a 2016 Dodge Dart SXT. James Sheeley was my sales guy and I am extremely happy with how he works and the things he does for his customers. He is helpful, generous, and accommodating. He helped me through of my purchases at this dealership and I could not be happier. Fullerton is the only dealership that I look at when I am looking for a new car. More

Service Department Is Horrible First, my vehicle had a recall on the fuel tank, it had to do with a sensor that was bad inside the tank so they ordered me a new one and had to wait First, my vehicle had a recall on the fuel tank, it had to do with a sensor that was bad inside the tank so they ordered me a new one and had to wait a month to have the work done. The bad sensor would cause the vehicle to stall after putting gas in. When they did do the work and I picked up the vehicle there was a knocking sound coming from under the vehicle that was not there prior to the repair. The service manager took a ride with me so she could hear it and she said it was because of an exhaust leak. Keep in mind that to get to the gas tank you must remove the exhaust system first. So they said they did not cause the leak and were not responsible. As I was driving home the noise got louder and louder so I went directly to my mechanic to get it checked. They through it up on a lift and noticed right away that they did not connect either hanger support on the exhaust and the pipes were hitting against the frame, they also noticed that while taking the exhaust off they also broke the seal on the exhaust where there was a previous leak that was repaired. My mechanics fixed the hanger issue at no charge. When I called the dealer to inform them they just said they were sorry but still refused to repair the exhaust seal that they broke. Now since the repair wasn't fixed the pipes have rotted and the whole exhaust system needs to be replaced. More

New "QuickLane" is amazing The new QuickLane checkin is efficient, quick and convenient. Some routine checks are so automated that it takes but a couple of minutes, even before The new QuickLane checkin is efficient, quick and convenient. Some routine checks are so automated that it takes but a couple of minutes, even before the regular service begins. Use of an IPad (or equivalent) automates the whole process, including photos of your car as it first appears in their service area. The final report is a slick piece of complete reporting on issues, checks, and status of your car. More

Great to work with! Our experience with leasing a Dodge Ram 1500 was exceptional. Best experience.. Great Sales service. James Sheeley and Robert Haller were very know Our experience with leasing a Dodge Ram 1500 was exceptional. Best experience.. Great Sales service. James Sheeley and Robert Haller were very knowledgable and very helpful. More

You lost my business over a $500 dollar difference in price. I came to Fullerton to buy a used 2008 Dodge with 123,000 miles on it cash in hand. Rich Zeller and I discussed price prior to my arrival via email I came to Fullerton to buy a used 2008 Dodge with 123,000 miles on it cash in hand. Rich Zeller and I discussed price prior to my arrival via email. Of course there were added charges tax title and so on. The bottom line left us with a price discrepancy of only $500. I can't believe they let me walk away from a $500 difference in price on a 2008 truck with 120k miles. Not even an offer to meet in the middle. Business must be very good these days. Unfortunately they lost my business as well as everyone I can possibly tell to stay away from this dealership. Thanks for reading, Brian Beldowicz P.S. I can't believe they let me walk away from a $500 difference in price on a 2008 truck with 120k miles. More

Amazing sales service!! Our experience buying a Jeep from Fullerton was amazing! Our sales associate, James Sheeley, was super helpful, knowledgable, and easy to work with. T Our experience buying a Jeep from Fullerton was amazing! Our sales associate, James Sheeley, was super helpful, knowledgable, and easy to work with. The finance end was easy, too - Scott and Rob answered all of my questions and made the process so simple. I highly recommend Fullerton - we will be back!! More

professional Very good experience. Professional and stress free. Juan Munoz was knowledgeable of the vehicles. He did not make us wait or sit and sit like most de Very good experience. Professional and stress free. Juan Munoz was knowledgeable of the vehicles. He did not make us wait or sit and sit like most dealers. The Experience was quick and painless. Tom Gandolfe helped finish our deal. Total experience from both was very good More

Great Experience Jason thanks for the open and honest sales process. That's not something you get at every dealership you walk into. Everything about the process was s Jason thanks for the open and honest sales process. That's not something you get at every dealership you walk into. Everything about the process was seamless and all of my questions were thoroughly answered. Jason definitely went the extra mile to make sure all my needs were met. I would recommend him to anyone looking for a new Jeep (or any other Chrysler product for that matter). After visiting a few dealerships, he is what brought me back to to Fullerton. Thanks again Jason! More