Fullerton Chrysler Jeep Dodge & Ram

Great to work with I recently leased a 2017 Jeep Cherokee and came to the dealership with a predicament. I had thought I was only 400 miles away from being over and had I recently leased a 2017 Jeep Cherokee and came to the dealership with a predicament. I had thought I was only 400 miles away from being over and had about 9 months left on my lease. Turns out that I only had 10,500 a year instead of the 12,000 I thought I had (thanks Dana Ford in Staten Island for screwing that up!). Even with all of that they were able to work out a fair deal and I left happy with my brand new car! My only qualm was that it took a very long time (was there 5 hours), but that happens with leasing a new car so not too upset about that. Overall I would highly recommend the dealership and it's staff at both Jeep and Ford. More

Jeep Wrangler Brian Gagliardi made our Jeep buying experience a pleasure. I've purchased many vehicles in my life and this by far was the best experience I have eve Brian Gagliardi made our Jeep buying experience a pleasure. I've purchased many vehicles in my life and this by far was the best experience I have ever had. Brian is honest and was never pushy. His knowledge of the product was top notch. I would advise everyone who is interested in leasing or buying a Jeep to call Brian first. I drove from Cape May. Thank You Brian and everyone at Fullerton who helped out in this sale. William Strong More

Awesome experience I have been going to Fullerton for years, I have purchased or leased over 15 vehicles. I deal with TOM Gandolfe he is fantastic , would recommend high I have been going to Fullerton for years, I have purchased or leased over 15 vehicles. I deal with TOM Gandolfe he is fantastic , would recommend highly More

Very happy with our Jeep buying experience We came to Fullerton and were helped by Rich Zeller. We went back several times to test drive and discuss options and he never once seemed annoyed to We came to Fullerton and were helped by Rich Zeller. We went back several times to test drive and discuss options and he never once seemed annoyed to give up his time to show us the vehicles or discuss our options. We ultimately bought from them because of this and we are very happy with our new Jeep 2017 Grand Cherokee. Thanks Rich! This dealership is not overly pushy- they act in a desirable manner and that makes them so appealing to people like us who are tired at the end of our day and don't want to feel more stressed! We will use them for future Jeep deals! More

Positive Experience I went to the dealership already knowing they had on their lot the hard-to-find combination of trim/options I was looking for in a Jeep Wrangler Unlim I went to the dealership already knowing they had on their lot the hard-to-find combination of trim/options I was looking for in a Jeep Wrangler Unlimited. I had done a lot of research and already test drove a different trim of the car at another dealership so we were able to get down to brass tacks really quickly. The sales consultant (Jason) was pleasant to work with and there was nothing negative to report, other than one thing that you would probably experience negotiating at any other dealership for any other kind of car...including a 299.00 charge for window etching after already negotiating a price based on the sticker. In the end, after just a little push back on my part, the cost of window etching was crossed off the final invoice, so no complaints. I traded my 2012 Honda Ridgeline and got what I considered a very good price for it, with the initial value being 2,000.00 more than a previous dealer offered me. I went in on a Friday night for the first time and drove away with the car not much more than 12 hours later. I live too far away to ever use them for service, but I would certainly go back to deal with them on the sales side. More

Jeep fixed 4 times for same problem - now worse than ever! We purchased a pre-owned Jeep Grand Cherokee Limited in March 2016. After filling up the gas tank for the first time, gas fumes emanated from the tan We purchased a pre-owned Jeep Grand Cherokee Limited in March 2016. After filling up the gas tank for the first time, gas fumes emanated from the tank, filling our entire garage with fumes. The fumes dissipate after driving about 80 miles. After filling up the tank for the second time, it happened again so we knew we had a problem. The Jeep went to service at Fullerton, who identified the cause of the fumes and replaced the fuel filler neck. We got the Jeep back; it was fine for about two months and then again - after filling up the tank gas fumes took over the garage. The Jeep went back for a second time in May, and a second time it was fixed with the O ring gaskets and lock rings replaced. One month later in June the gas fumes were back. This time we took the Jeep to World Jeep in Shrewsbury, but they found no issue. We lived with it for two months before finally taking the Jeep back to Fullerton for a third time. Parts had to be ordered and took over a month to come in. On September 30 Fullerton replaced the fuel filler tube and vapor canister. We just filled up the Jeep with a full tank today and the situation is worse than ever. The gas fumes are permeating the cabin as well as around the exterior of the vehicle. The situation is so bad our three-car garage filled up with gas fumes within 5 minutes of us getting home. We are working with Chrysler headquarters at this point. Clearly this vehicle is defective and a safety issue but they do not seem keen to help us get it resolved. Do not buy used 2014 Grand Cherokees! They are a danger! More

Routine maintaince I don't know where to start. I bought my truck 2015 ecodiesel ram1500 at Fullerton dodge. I went to the service center for the first time last year to I don't know where to start. I bought my truck 2015 ecodiesel ram1500 at Fullerton dodge. I went to the service center for the first time last year to meet the service department and have my ecm and u connect updated. I asked a bunch of questions as the ecodiesel is a new motor for ram, and the service writers and technicians were on top of there game with the new motor. I just resently went for another update and a few other little issues. I talked to Mary about doing my own routine maintaince and was reassured It was ok and I had all the correct receipts to prove the maintaince. That was very reassuring knowing they approve of doing my own maintaince. When I picked up my truck today all of my issues were fixed and then some. I really can't say enough great things about Mary and the service center for all they do to keep a customer happy when he's already happy. I definitely recommend Fullerton service and Mary as an adviser. More

Looking for a used truck When I test drove the it was like I was alone. NO salesman ship had to pull words out of his mouth. Got back to the dealer ask for the cash price, co When I test drove the it was like I was alone. NO salesman ship had to pull words out of his mouth. Got back to the dealer ask for the cash price, could not get up to ask his manager. Did not want to move. Hope all the salesman are not like that. More

Horrible Service I just left the Fullerton Dodge dealership after walking around for about ten minutes. No one approached us. No one welcomed us. No one offered any so I just left the Fullerton Dodge dealership after walking around for about ten minutes. No one approached us. No one welcomed us. No one offered any sort of help or anything. It was probably the worst service I've ever received in a dealership setting. Two salesmen were actually busy with customers, the rest were standing around talking to each other (and might I add, swearing very loudly) and the conversation must have been good because, like I said, we were ignored the entire time. I stopped going to this dealer a few years ago for similar bad customer service issues, and thought I'd give them another shot, but I can see nothing has changed. I went in to buy a Durango, I left with nothing. I'm going back to Flemington. The Ford dealer was no better. More