
Fullerton Chrysler Jeep Dodge & Ram
Somerville, NJ
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Giancarlo was great, scheduled my service months ago, and folled up with a remainder, before service date. He listen to my concerns on the day of service, and reviewed the details of the service after , also folled up with a remainder, before service date. He listen to my concerns on the day of service, and reviewed the details of the service after , also followed up a few days later. More
Nichole is a wonderful associate. She always makes me feel very comfortable when I come in to get the Car Service I like talking to her. I get straight answers. She always makes me feel very comfortable when I come in to get the Car Service I like talking to her. I get straight answers. More
My experience at Fullerton service was top notch, everything was completed in a timely fashion to my requirements. The staff was efficient and courteous. everything was completed in a timely fashion to my requirements. The staff was efficient and courteous. More
I recently brought my Jeep in for service and George did an incredible job of communicating step by step all the key information. This was very much appreciated and made for a great experience ! Thank you an incredible job of communicating step by step all the key information. This was very much appreciated and made for a great experience ! Thank you ! More
Dropped off my vehicle and explained that the oil cooler will need to be replaced and wanted a complete inspection done. After about a week I was told the engine would need to be replaced. I didn't understa will need to be replaced and wanted a complete inspection done. After about a week I was told the engine would need to be replaced. I didn't understand why they thought the engine was blown when I was able to drive it. I felt I was being pushed to make repairs that wasn't needed. I will make sure that everyone knows how I was treated at your dealership More
I needed tires right away before snow. I went through express service Nicole helped me get the tires and installed the next day. They were very nice and helpful as always I went through express service Nicole helped me get the tires and installed the next day. They were very nice and helpful as always More
The service was complete in a timely manner. I had general maintenance (oil change/tire rotation) along with a few recalls corrected. Giancarlo was very informative and kept me updated and what I had general maintenance (oil change/tire rotation) along with a few recalls corrected. Giancarlo was very informative and kept me updated and what was being complete and when my vehicle was ready to be picked up. More
I have to thank service advisor Kevin for a wonderful and speedy customer service experience. My 2003 Jeep Liberty (167,550 miles) was towed into the dealership at the end of the business day on Tuesday with speedy customer service experience. My 2003 Jeep Liberty (167,550 miles) was towed into the dealership at the end of the business day on Tuesday with a failed water pump. First thing Thursday morning, Kevin called me with an estimate for the repair. First thing on Friday morning he called to say that I could pick up my vehicle. That's a little over two business days to have a towed in vehicle repaired which I think is quite speedy. Thanks again. More