Fuccillo Subaru of Watertown

Ok Experience Friendly and really worked with me on my trade but had to return to dealership 2 times after my sale to complete additional paperwork that was forgott Friendly and really worked with me on my trade but had to return to dealership 2 times after my sale to complete additional paperwork that was forgotten or incorrect. More

Great service Very happy with my overall experience buying my Hyundai! Great vehicle and service, would return or recommend to any friends or family for sure. John Very happy with my overall experience buying my Hyundai! Great vehicle and service, would return or recommend to any friends or family for sure. John made sure I got the best price and answered any questions I had (which was a lot.) More

My review As I said in the prior page, this is my third Hyundai and I would definitely recommend this dealership. I have had dealings there with salespersons, t As I said in the prior page, this is my third Hyundai and I would definitely recommend this dealership. I have had dealings there with salespersons, the office staff, service department, and parts department. They have all been very helpful over the years. More

Great! When things looked like they weren't going to work out, the dealership came through and made my vehicle purchase happen. Would definitely make sure to When things looked like they weren't going to work out, the dealership came through and made my vehicle purchase happen. Would definitely make sure to send my friends and family here. More

2016 Sonata over 2016 Malibu Great car dealership and staff at all levels. Think that anyone in the area should give these guys a chance. Mr Charles was a very good sales person a Great car dealership and staff at all levels. Think that anyone in the area should give these guys a chance. Mr Charles was a very good sales person and didn't push anything on me to just sign and finance at a crazy rate. More

Leasing First time we ever leased a car, process was fast and very smooth. The sales person was very professional, he had lots of knowledge, and was very frie First time we ever leased a car, process was fast and very smooth. The sales person was very professional, he had lots of knowledge, and was very friendly. We felt as ease, and were very happy with the entire process. More

NOT military friendly I'm not one to normally complain but if I could have found anyway to get out of the deal we made with Fuccilo Imports, I would have. We love our Subar I'm not one to normally complain but if I could have found anyway to get out of the deal we made with Fuccilo Imports, I would have. We love our Subaru, the car itself has so far been great; however, with that being said I've never been so disgusted with salesmen in my entire life. We bought our car and settled all of our paperwork over the course of 2 days, assuming everything was taken care of unfortunately, about a week and a half or more later we get a call stating they needed more paperwork (proof of residency) for myself it was easy because everything was in my name; however, for my husband who had just recently (within the last month or so) gotten home from a 9 month long deployment it was a little difficult. After about a week of back and forth with the salesman we bought our car through (Claude Loomis) he stopped corresonding with us so we assumed that was the end. This however, was not the case, about a week later another salesman(Matt Gormley), whom we've never met before, calls us and from the begining of our conversation has an attitude about him. He again is asking for the proof of residency which we have given to them already (though he claims nothing we sent worked). At this point I'm frustrated. In just a day after this guy calls we are supposed to leave on our first vacation and a celebration of my husbands return from Iraq and this guy states " well it looks like you'll be dealing with this while you're on vacation then," and other snooty remarks. I do not take lightly to someone talking to me like I'm inferior so I yell at the guy while my husbands on the phone. Yes, I did blow up in anger and not respond in the most adult way however, the way the saleman,Matt Gormley, responds is what thoroughly disgust me. He says "well if you're going to act that way I'll make a call to your commanding officer." My husband then appologizes and tells him it was me (his wife) who said that and the salesman then goes on to say it doesnt matter because I'm his responsibility. Now, I see two things wrong with this: 1. Any other proffession would NEVER be threatened with calling their boss because of something he didnt like that was said. So tell me why we're punishing someone who's in the military and 2. Since when is my husband automatically responsible for what I say and do?! All and all if you're military, steer clear of here especailly from Matt Gormley. This is NOT a military friendly dealer (which is sad since Fort Drum has to make up a good part of their business). More

Hoffman Excellent service. Very friendly and knowledgable staff. Took care of all issues with financing. Would definitely recommend this dealership. I would r Excellent service. Very friendly and knowledgable staff. Took care of all issues with financing. Would definitely recommend this dealership. I would recommend talking to Charles. More

Fucillo Imports Review The entire staff was phenomenal from the moment we walked in until the moment we drove away with a new vehicle. We were treated like family. Paperwo The entire staff was phenomenal from the moment we walked in until the moment we drove away with a new vehicle. We were treated like family. Paperwork is paperwork but the staff make the experience more enjoyable with their great personalities and humor. All in all they took great care of us and we love our new vehicle! More

LOVE MY NEW CAR AND ALL WHO MADE IT A GREAT EXPERIENCE FOR ME Very professional, very informative, very knowledgeable, walked me through ever step and offered to have me come back if I had any problems with anyth Very professional, very informative, very knowledgeable, walked me through ever step and offered to have me come back if I had any problems with anything, or could not figure out any features, in my new car, paired my phone, showed me so many features I never imagined the new car had, I LOVE IT ,!!!!! More