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Frontier Toyota - Service Center

Valencia, CA

3.4
29 Reviews

29 Reviews of Frontier Toyota - Service Center

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December 14, 2024

Horrible experience. Left my Tundra for service and fixing the rattling sound from the front doors, which these "professionals" have tried to fix for the fifth time and c More

by Panutsa Alexandr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arshak Kirakosyan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ramirez
September 04, 2024

I brought my tundra in for a basic oil change. They stripped the drain plug and I lost almost all my oil. I brought it back and they did another oil change. This time the O ring for the drain plug More

by Scott Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arshak Kirakosyan
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

Returned again for my routine maintenance of my Toyota Camry. As long as I deal directly with the Repairs Mgmt. and he oversees my work done-I will return for service- However-even when I oversee worki More

by aslforhim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arshak Kirakosyan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ramirez-Serv mgr
Aug 20, 2024 -

Frontier Toyota responded

We appreciate the feedback and would love to offer any assistance possible to make things right. Please feel free to contact Arshak or Frank prior to your next visit so they can ensure you're vehicle is taken care of properly.

July 23, 2024

I have been taking my two Lexus cars to this dealership for the past 4 years. Lilly always took take care of my cars. I tell the truth, she was always honest with me. They are way cheaper than the Lexus de More

by vicisagani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arshak Kirakosyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lilly service assistant and Bill master technician
Jul 23, 2024 -

Frontier Toyota responded

Thank you for taking the time to review us. We truly appreciate you.

June 05, 2024

Frontier Toyota in Valencia will be my go-to place in this area for all my car/tire needs, I really like their straightforward, fast, and superb first-class service. It isn't surprising that people keep More

by Grant Alexander Hammel-Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saif Kahn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Akopyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pia Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arshak Kirakosyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Frontier Toyota responded

We sincerely thank you for the thoughtful review. We're proud to have you as part of the Frontier family and we're here for you always.

February 04, 2024

I was in market of buying highlander for more than a year pretty is the best she helped me get the vehicle in make it happen in one hour much appreciated it god bless you pretty i will recommend my friends t More

by Pathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preeti Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Frontier Toyota responded

Thank you for choosing Frontier Toyota! We appreciate the kind words. Congratulations and safe travels!

January 09, 2024

We had a great experience with this company and Jadiel. We could not be any happier with our vehicle. Highly recommend, thank you. More

by Vianey Villareal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saif Kahn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Akopyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jadiel Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Frontier Toyota responded

Thanks for choosing Frontier! Enjoy your beautiful new car and please call us if you have any questions.

November 23, 2023

Dean is great. He is courteous and professional. Pricing is always giving upfront which makes it easier to make an inform decision. More

by WNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Nov 25, 2023 -

Frontier Toyota responded

Thanks for choosing Frontier!

Nov 25, 2023 -

Frontier Toyota responded

Thanks for choosing Frontier!

November 23, 2023

Lily oversees the maintenance of our Toyota vehicles. She is quick to let us know what needs to be done and has always been transparent with costs and availability of parts. More

by JUDEBOOTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lily
November 22, 2023

Service is extremely slow. It took 2.5 hours for an oil change with an appointment. More

by detrog1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Castillero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2023 -

Frontier Toyota responded

We apologize for the extended wait time and we will continue to improve on the customer experience upon your next visit.

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