
Frontier Toyota
Valencia, CA
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435 Reviews of Frontier Toyota
I bought a 2023 Toyota Corolla at the end of June, 2023. The experience at the dealership was mediocre at best. Their sales person Preeti was fantastic. It’s just unfortunate she works for a sketchy, sleazy The experience at the dealership was mediocre at best. Their sales person Preeti was fantastic. It’s just unfortunate she works for a sketchy, sleazy dealership. Their management awkwardly stalks you in the background when meeting with their salespeople, showing blatant lack of trust their own sales people. They also dropped weird personal comments to me while standing behind me without even introducing themselves. Just bizarre behavior! The dealership’s negotiation process is less than transparent and they tried going back on the deal agreed to two months later when the car finally arrived, and while I was sitting there completing the final paperwork. Still, the salesperson was very helpful, and the dealership would have received a better review for them alone, if it weren’t for the crappy quality of the car they sold me. I bought the top trim…dropping over $30k on a Corolla, and within the first 1k miles of driving the car, the paint job is completely falling apart. Scratches all over, chips and dings around the door…the inside still smells like new car and then outside looks like a cheap used car being driven by a high schooler—horrible! I’ve driven my Toyota RAV4 for 30k miles (driving the same job, same freeways, same garage) and not a scratch or ding on it. The dealership, of course, says there’s no recalls on the Corolla paint and takes no accountability for the poor quality of their product. Extremely upsetting! More
T was great in helping us purchase my son’s certified Toyota Corolla hatchback. He took me out to test car and then had it all cleaned up and ready by the time my son showed up after work. We definitely Toyota Corolla hatchback. He took me out to test car and then had it all cleaned up and ready by the time my son showed up after work. We definitely will come back to see T for the next vehicle we buy. More
They were all very helpful and informative when helping me choose the right vehicle. Also understanding my needs in finding a new car. me choose the right vehicle. Also understanding my needs in finding a new car. More
T Nguyen was very helpful and friendly. Made sure that he took care of all Our needs, also made sure the process was easy and fast. We will definitely be coming back to him with any other p Made sure that he took care of all Our needs, also made sure the process was easy and fast. We will definitely be coming back to him with any other purchases and recommend him to friends and family. More
Car shopping can be stressful, frustrating, exhausting. But if you have the right sales rep, it's a fun and exciting adventure. We had Daisy Garcia, and she is wonderful to work with - friendly and enthusi But if you have the right sales rep, it's a fun and exciting adventure. We had Daisy Garcia, and she is wonderful to work with - friendly and enthusiastic, knowledgeable, professional. The showroom was a spacious and pleasant place to consider our options, and no one rushed or crowded us. The car we fell in love with is safe, reliable, sweet to drive, and manager Oscar gave us a great price. We couldn't be happier. Thanks, Daisy! More
Jasmine was of great help when looking for our car. I recommend her to anyone purchasing a vehicle. She is fluent in Spanish too which was a huge plus for us! I recommend her to anyone purchasing a vehicle. She is fluent in Spanish too which was a huge plus for us! More
T provided excellent service, staying attentive to any questions or concerns I had. The entire process was remarkably quick and efficient. Overall, a fantastic experience with great service! questions or concerns I had. The entire process was remarkably quick and efficient. Overall, a fantastic experience with great service! More