Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 431 reviews
July 15, 2010
I went in today at the Toyota dealer in Valencia looking for a used vehicle, thinking I could get a good deal but I was wrong. The staff was rude and really wasn't concerned with the overall quality of serv for a used vehicle, thinking I could get a good deal but I was wrong. The staff was rude and really wasn't concerned with the overall quality of service. I was expecting them to sit and work with me but they kept bringing up other things. For example they didn't even know if the car I was interested in was on the recall list. At first the salesman was nice getting us in there to talk about the car however once the main manager came out to negotiate the price he was rude. I'm not sure if he thought that approach would make us go into a deal blind but he was wrong; I RAN! Now I'm just looking at Honda because I don't have to deal with those people plus I don't have to worry about the safely of my vehicle. I hate to say this but in my option they need to fire the entire SALES management staff at Valencia Toyota because of them there company lost money. Other then that it's in a nice location and very clean. More
by MyMil
Employees Worked With
???
