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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 408 reviews
September 04, 2024
I brought my tundra in for a basic oil change. They stripped the drain plug and I lost almost all my oil. I brought it back and they did another oil change. This time the O ring for the drain plug They stripped the drain plug and I lost almost all my oil. I brought it back and they did another oil change. This time the O ring for the drain plug was cracked and still leaking. I brought it back again and they did a third oil change. I was told to bring it back if there was any issues before my next oil change was due and they would take care of it. My motor failed after about 2500 miles. They blamed it on the high mileage of the truck, 260k, and told me to kick rocks. It took me two years to save enough money to replace the motor myself. I asked the mechanic doing the install to find out what failed on the motor and why. He found that there was no oil filter installed which caused the bearings to fail. I notified the service manager and he lied and said he was there and confirmed the installation of the oil filter. Still covering for his shops mistakes and blaming the failure on high mileage. Corporate did nothing to help. Customer relations did nothing to help. This dealership is shady. No integrity from the service manager. So much for bring it back if there's any issues before the next oil change and we'll take care of it. I'm going to continue to discourage everyone I know from doing business there until they hold up to their word and make right their mistake. More
by Scott Martin
Employees Worked With
August 30, 2024
Thank you Frontier Toyota for the new 2024 Tacoma. We are a returning customer because Belen was patient and very helpful throughout the whole process. We are a returning customer because Belen was patient and very helpful throughout the whole process. More
by ethanagoncillo
Employees Worked With
August 30, 2024
My experience with Jasmine, Drew and the entire staff at frontier Toyota was amazing! They really care about their customers! They take their time explaining everything and making it so easy to get a new ca frontier Toyota was amazing! They really care about their customers! They take their time explaining everything and making it so easy to get a new car! If you are thinking of getting a Toyota go see them!! They are the best! More
by Heathrosemiller
August 26, 2024
My first time buying a Toyota and it definitely won’t be my last. Everyone that helped me from Gio, JR, Jasmine to Francisco were amazing, They made the process seamless. my last. Everyone that helped me from Gio, JR, Jasmine to Francisco were amazing, They made the process seamless. More
by Kimgold50
August 23, 2024
T was very understanding to my needs and kept it true and honest throughout the whole process. honest throughout the whole process. More
by sam
August 22, 2024
Drove over an hour to meet with T, right off the back he took care of my family and got me the best offer vs my preapproved offer through my bank, also had options ready without me askin. Frontier toyota wa took care of my family and got me the best offer vs my preapproved offer through my bank, also had options ready without me askin. Frontier toyota was also great and very welcoming. Never been in and out of a dealer so quick. More
by Adelena84
Employees Worked With
August 14, 2024
Returned again for my routine maintenance of my Toyota Camry. As long as I deal directly with the Repairs Mgmt. and he oversees my work done-I will return for service- However-even when I oversee worki Camry. As long as I deal directly with the Repairs Mgmt. and he oversees my work done-I will return for service- However-even when I oversee working with him, errors are still occurring and mindful oversight on my part as the customer has to simultaneously be done. Today was no exception- After having my car serviced and left overnight, there were still issues that needed addressing and would of fallen through the perverbial cracks if I wasn’t on top of oversight. Yes, mgmt addressed it-but if I wasn’t as assertive and observant to oversee, the oversights would still occur. Therefore I continue to rate Frontier a 3 and not a 5 Star Service. More
by aslforhim
August 13, 2024
4 years ago I refused to do business here, today we walked out with a new Tacoma and a new Tundra TRD Pro. Jasmine was super sweet, calm and collected, very knowledgeable on all the cars and ultimately walked out with a new Tacoma and a new Tundra TRD Pro. Jasmine was super sweet, calm and collected, very knowledgeable on all the cars and ultimately got me the deal I was looking for. Jasmine, you’re the best and thank you for everything! More
by DrDelman
Employees Worked With
August 08, 2024
Johnny Salinas is the person you want to talk to about everything regarding you're new purchase..no back and forth just straight to the point, he made my purchase smooth as can be no hidden fees just no x everything regarding you're new purchase..no back and forth just straight to the point, he made my purchase smooth as can be no hidden fees just no xx..thank you again johnny More
by mike86
Employees Worked With
