Frontier Toyota

Jeff Johnson is very respectful, honest, and trustworthy. He really cares about his customers and communicates in a very professional manner. He is very prompt when responding to emails and phone calls. I wo He really cares about his customers and communicates in a very professional manner. He is very prompt when responding to emails and phone calls. I would recommend him to anyone without hesitation, he is one of the most friendliest salesman at this dealership! He knows what he is doing and is very knowledgeable. Thank you again! More

This is a letter I sent to Frontier Toyota in Valencia, CA. This is what I claimed happened to me! Richard, Michael and Joe, Everyday someone would come up to either myself or my partner, and tell us CA. This is what I claimed happened to me! Richard, Michael and Joe, Everyday someone would come up to either myself or my partner, and tell us how cute our car was. I would then spend time with them, telling them how much I love my car. That I'd test driven all the small cars out there, none drove like my IQ. That it drove like a little sports car. So much power, and how it held the road like a little sports car. I was a walking billboard for you guys. Until roughly 8/16/13, when the car started idling low, losing its power.. I took it to N. Hollywood Toyota, where Gary in service test drove it.. and said he couldn't find anything wrong with it. I'd called you guys that same day... and Joe said he was busy that weekend, but bring it on Monday. After leaving the car with Joe overnight, I'd called on Tuesday for an update. He told me they found out what the problem was... and they'll fix it. Joe said he knew for sure what it was, and had no doubt they could repair the problem. Either way, the car today still has the same problem. But as you know, that's not my biggest issue with my car and Frontier Toyota. You see... my high performance tires, that gave the car its great traction, firm steering control and made it look different from the all the other IQ's was gone and replaced with factory tires. These are other items I claim to had been removed and replaced with factory stocked items. (Tinted back window, straighter/longer front window, high performance/larger size tires, both front lower seat cushions, smaller steering wheel, front headlights, removed back passenger seats) Scratches and Damages: Two scratches on front hood, front driver panel scratched and not put back together correctly, oil spots on top of inside roof, scratches on dashboard, damage on front window plastic bottom cover from tools placed on it, replaced shorter center console, rubber trim from on top of car is coming up, top of car and near front window) It seems like you guys were certainly real busy with all that time you spent with my car! ***LISTEN UP, THESE GUYS ARE CRIMINALS*** Remember, you've been warned! If you want to stop by and ask me more questions about my experience with Frontier. You can find me today, in front of Frontier with my sign "CRIMINALS" I don't want this to happen to another person... this is one of the worse things that has ever happen to me in my life.... DON'T LET FRONTIER do this to you! More

They practice 'yo-yo financing' and a gentleman named Hovic told me they do this on a daily basis;that it is customary at Frontier Toyota.... And he is also a rude person! named Hovic told me they do this on a daily basis;that it is customary at Frontier Toyota.... And he is also a rude person! More

In a search for a van that would meet my families needs, I had to decide between a Toyota and another major car manufacturer. In my first visit to Frontier Toyota, I was greeted by Al Hernandez. He walked I had to decide between a Toyota and another major car manufacturer. In my first visit to Frontier Toyota, I was greeted by Al Hernandez. He walked me through the different Sienna trims, demonstrated features to me, and answered the questions that I had thus far into the process. As it was the first van I was looking at, I had informed him that I was not in it to buy that day. Al actually agreed with me that it would not be in my best interest to buy and to make sure I looked at a variety of choices. There was no pressure and plenty of realism. I give props to him for his honesty and that is what made me come back to Frontier Toyota when we were ready to purchase! When I did make the decision to purchase a Sienna, I returned to Frontier Toyota. By this time I knew exactly what I wanted and to get it I chose to go through internet sales and worked with Drew. Drew was excellent at keeping in communication while he searched other dealerships to find EXACTLY what I was looking for. He invited me to come in as soon as the van arrived on the lot to "look at it." Never in the emails was there any pressure to buy. His pleasant attitude and ability to converse and knowledge in the intricacies of the Sienna made a late night of purchasing well worth it. More