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Frontier Ford - Service Center

Santa Clara, CA

4.6
476 Reviews

476 Reviews of Frontier Ford - Service Center

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February 28, 2025

Honest and dependable. Leo was great. He provided me with a full explanation of damages within hours, and he was able to provide information to my insurance agent. He was v More

by SHARONSYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Mar 03, 2025 -

Frontier Ford responded

Thank you, Sharon! We're thrilled to hear about your positive experience with Leo. Our team takes pride in being honest and helpful, and it’s great to know that Leo provided the support you needed. We appreciate your feedback and look forward to assisting you again!

February 28, 2025

Thank you Ford for such great service. Edward was amazing, very helpful, good assistance on required services! More

by gjufiar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
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Mar 03, 2025 -

Frontier Ford responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with Edward. Our team is dedicated to providing top-notch service, and your feedback makes it all worthwhile!

February 28, 2025

Thank you Raymond for all of your help truly appreciate when things go smoothly and on a timely manner. More

by maggie_smiling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Nunez
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Mar 03, 2025 -

Frontier Ford responded

Maggie, we’re thrilled to hear you had such a positive experience! Your appreciation for timely support means a lot to us. We’re always here to help ensure everything runs smoothly. Thanks for taking the time to share your feedback!

February 27, 2025

I really appreciated Leo’s clear explanation of the issues and his recommendations on what to do next. More

by EUGENECHUNG73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Caudillo
Report | Print
Mar 03, 2025 -

Frontier Ford responded

Thank you, Eugene! We're thrilled to hear that Leo provided you with clear explanations and helpful recommendations. We strive to deliver great service and support, and your feedback motivates us to keep it up!

February 26, 2025

The cap of anti freeze is loose and it leaks over the reservoir overflow after I turn the engine off. More

by EDYBARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Report | Print
Feb 27, 2025 -

Frontier Ford responded

Thanks for your feedback! We're glad you enjoyed your experience overall. We appreciate you bringing the cap issue to our attention, and we'll ensure our team looks into it for improved quality. Your input helps us serve you better!

February 24, 2025

Thankfully Frontier Ford had the expertise to service a recall on a F250 ROUSH. They are one of the few ROUSH certified locations, and provided excellent service. More

by CHRIS.JF.RW.FAMILYOFFICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Feb 25, 2025 -

Frontier Ford responded

Thank you for your great feedback! We're glad to hear that Frontier Ford was able to expertly handle the recall on your F250 ROUSH. It's great to know you had an excellent experience with us, especially as one of the few ROUSH certified locations. We appreciate your trust in us and look forward to serving you again!

February 23, 2025

Chris was great with communication and friendly service. Service was less time than estimated, so appreciated the priority. More

by MUDDLES25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Feb 24, 2025 -

Frontier Ford responded

Thanks! We're thrilled to hear that Chris provided excellent communication and friendly service. We always aim to prioritize our customers and deliver timely results. Your feedback means a lot to us!

February 22, 2025

Great service again. Jonathan was great. Courteous and a pleasure. Always great epxerience and care. More

by DAVKMAT2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan was fantastic person to work with. Every service visit has been a pleasure. Everyone took care of me.
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Feb 24, 2025 -

Frontier Ford responded

Thanks! We're thrilled to hear about your positive experience with Jonathan. Our team takes pride in providing excellent service, and your feedback truly makes our day. We look forward to serving you again soon!

February 22, 2025

Thanks to Raymond is was a very pleasant experience. Great service and the valet service was fabulous. Thank you More

by HUEYDOG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
Report | Print
Feb 24, 2025 -

Frontier Ford responded

Thanks! We're thrilled to hear you had a pleasant experience and enjoyed the valet service. Raymond will be happy to know he made an impact. We appreciate your feedback!

February 20, 2025

A great experience thanks to customer service representative Leo Caudillo!! I only go to him as he always takes great care of servicing my car, excellent communication, and a pleasure to work wi More

by julesmcclosk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Caudillo
Report | Print
Feb 21, 2025 -

Frontier Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that Leo consistently provides you with top-notch service and excellent communication. We truly appreciate your loyalty and will be sure to share your kind words with him. We look forward to serving you again!

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