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Frontier Ford - Service Center

Santa Clara, CA

4.6
476 Reviews

476 Reviews of Frontier Ford - Service Center

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October 11, 2024

Frontier Ford did not provide a solution to my truck’s issues. It was not repaired. More

by luisgsan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr. Olivares
Report | Print
Oct 15, 2024 -

Frontier Ford responded

We understand how frustrating it can be when your vehicle's issues remain unresolved. At Frontier Ford, we strive to provide effective solutions to our customers, and it seems we fell short in this instance. To better assist you, we encourage you to reach out to Kevin Bettencourt, our Service Director, at 408-241-1800.

October 10, 2024

It is okay for service they do a good job. No complaints with there work. More

by FISHBRV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Nunez
Report | Print
Oct 11, 2024 -

Frontier Ford responded

We're glad to hear you’re satisfied with our work. We always strive to improve our service, so if you have any suggestions for us, feel free to share! We appreciate your support and look forward to serving you again.

October 10, 2024

Convenient and fast when not busy. Use coupons when available. Early hours mean you get out quicker. More

by DNA4EVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Report | Print
Oct 11, 2024 -

Frontier Ford responded

We’re thrilled to hear you had a great experience with us. We love that you’re taking advantage of our early hours and coupons. Your support means a lot, and we look forward to serving you again soon!

October 10, 2024

The place is organized and the staff who are working are courteous and accommodating. highly recommended More

by BGONZALVO
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Report | Print
Oct 11, 2024 -

Frontier Ford responded

We're thrilled to hear you had such a positive experience with our organized space and friendly staff. Your recommendation means a lot to us! Looking forward to welcoming you back soon.

October 10, 2024

Great job! Thank you for performing all services needed to keep my car up to date with all services required. More

by SMASJCA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Olivares
Report | Print
Oct 11, 2024 -

Frontier Ford responded

We’re thrilled to hear you’re satisfied with our services. Keeping your car in top shape is our priority, and your feedback means a lot to us. We look forward to serving you again!

October 09, 2024

Service is very good. Mike Marshall always does a great job in taking care of my Service needs. More

by VF32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Marshall
Report | Print
October 09, 2024

Got my squeaky sunshade fixed! no more squeaks. yay! Miguel's is super nice to work with. More

by linneaemery
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Oct 11, 2024 -

Frontier Ford responded

We're thrilled to hear that Miguel took care of your sunshade and that you had a great experience. Your satisfaction means a lot to us—enjoy the silence!

October 09, 2024

The parts arrived quickly. Helped process service order before factory warranty expired. Thank you Adrian More

by BFRANKEL836
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Report | Print
Oct 11, 2024 -

Frontier Ford responded

We’re thrilled to hear that your parts arrived quickly and that our team could assist you before your warranty expired. Your satisfaction means a lot to us. Thank you for sharing your experience!

October 09, 2024

Great service. Leo is the best representative I have ever worked with. I really like the pick up and the delivery service. The delivery guy was very friendly. More

by gravely4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Report | Print
Oct 11, 2024 -

Frontier Ford responded

We're thrilled to hear you had such a positive experience with Leo and our delivery service. Your kind words about our team mean a lot to us. We look forward to serving you again soon!

October 09, 2024

Edward in the service department is always so professional and helpful. Great communication and always goes an extra mile to make customers are happy. More

by KAROLGON05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
Report | Print
Oct 11, 2024 -

Frontier Ford responded

We're thrilled to hear about your positive experience with Edward. Our team strives to provide exceptional service, and it’s wonderful to know that his efforts made a difference. We appreciate your feedback and look forward to serving you again!

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