Frontier Ford - Service Center
Santa Clara, CA
476 Reviews of Frontier Ford - Service Center
Edward Olivares cares his customers sincerely. Feel good about Edward. Nice! He clearly explained the issues of my car to me. Appreciated it very much. Feel good about Edward. Nice! He clearly explained the issues of my car to me. Appreciated it very much. More
Leo is the best out there! He helped me get a good deal for the tires. Not only is he dedicated, he is also very caring of the customers. He helped me get a good deal for the tires. Not only is he dedicated, he is also very caring of the customers. More
Frank was so helpful in getting my car fixed. He kept me informed and explained everything that needed to be done. The reason for only 4 stars is because most of the time when I would call t He kept me informed and explained everything that needed to be done. The reason for only 4 stars is because most of the time when I would call the service department they would not answer the phone during business hours. More
Repaired my emissions system, needed to pass smog for registration. After repairs, the vehicle still failed. Service double checked (found no problems) then explained hard errors and how to reset by dr registration. After repairs, the vehicle still failed. Service double checked (found no problems) then explained hard errors and how to reset by driving a specific pattern of constant velocity followed by stop and go. And then waiting 8 hours for the answer. Thought they were crazy, it worked. :-) More
The experience was professional, courteous and what I would expect from a Ford professional leader in the area. Edward Olivares, our service advisor, was exceptional. would expect from a Ford professional leader in the area. Edward Olivares, our service advisor, was exceptional. More
I needed an old change service and made an early morning appointment I was there about 90 minutes. The Employee who helped me offered to take care of the recall service at the same visit but I did not have appointment I was there about 90 minutes. The Employee who helped me offered to take care of the recall service at the same visit but I did not have time to stay. They offered a ride home and to return my vehicle to me but I did not have time for that service-nice touch though. Thank you! More