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Frontier Ford - Service Center

Santa Clara, CA

4.6
476 Reviews

476 Reviews of Frontier Ford - Service Center

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November 21, 2024

Few weeks ago I brought my car with a punctured tire and mentioned that my Ford Transit is less than a year old and had a fuel tank/sensor issue from the beginning - the fuel gauge was always showing lower More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Labrada
Nov 25, 2024 -

Frontier Ford responded

Thanks for your fantastic feedback, Alex! We're thrilled to hear about your positive experience with Jesus and the team. It's our priority to provide attentive service and effective solutions. Your satisfaction means a lot to us, and we're here to help with any future needs!

November 21, 2024

Unlike other Ford dealers, this one is by far the best. If you have an issue with the service department, they will do their best to resolve issues and make it right. More

by george620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve /service manager
Nov 25, 2024 -

Frontier Ford responded

Thanks for the fantastic feedback, George! We're thrilled to hear that our service team made a positive impact. We always strive to provide the best experience possible, and it’s great to know we’re hitting the mark. Looking forward to serving you again!

November 21, 2024

Easy to work with. Valet service is great. Miguel communicated the updates in a timely manner. More

by lt_dan97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Nov 25, 2024 -

Frontier Ford responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our valet service and Miguel's communication. Your satisfaction is our priority, and we look forward to serving you again soon!

November 20, 2024

The service, from the time I showed up a day early to hand over my keys, was friendly, professional, and so helpful! My oil change was finished early, I was contacted, my car was delivered with a smile t More

by DZBRESLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
.All your employees, from your online help desk through your delivery driver were excellent.
Nov 21, 2024 -

Frontier Ford responded

We’re thrilled to hear about your positive experience! Our team is dedicated to providing friendly and professional service, and it’s great to know we hit the mark. We look forward to welcoming you back for your next visit!

November 20, 2024

The staff at frontier ford were excellent. My service advisor kept me informed throughout the process. More

by JAVIER.ARELLANO1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Nov 21, 2024 -

Frontier Ford responded

Thanks for the awesome feedback, Javier! We're thrilled to hear that our staff provided excellent service and kept you informed. Your satisfaction is our priority, and we’re glad you had a great experience at Frontier Ford!

November 19, 2024

Leo was great. He kept me informed of what additional service I needed. The service department is very helpful. More

by MCLARK6000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Nov 20, 2024 -

Frontier Ford responded

Thanks for the fantastic feedback! We're thrilled to hear that Leo provided excellent service and kept you informed. Our team always strives to assist our customers effectively. We appreciate your support and look forward to serving you again!

November 17, 2024

Very reasonable price on the standard 10000 mile Ford Lightning mile inspection and tire rotation ! More

by DAVEMCLEAN30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Olivares
Nov 18, 2024 -

Frontier Ford responded

Thanks! We're glad you found our pricing reasonable for the 10,000-mile inspection and tire rotation. Your feedback means a lot to us, and we look forward to seeing you again soon!

November 16, 2024

Worked with Leo and he has great to work with. He represents Frontier Ford very well! More

by nguyen_philip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Nov 18, 2024 -

Frontier Ford responded

Thanks for the fantastic feedback, Philip! We're thrilled to hear you had a great experience working with Leo. He truly embodies our commitment to exceptional service at Frontier Ford. We appreciate your support!

November 16, 2024

the service center is very professional and every time I visit, I always feel satisfied. More

by Sammi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
Nov 18, 2024 -

Frontier Ford responded

Thanks for your fantastic feedback, Sammi! We’re thrilled to hear that you consistently feel satisfied with our service. Our team strives to maintain professionalism, and your support means a lot. We look forward to seeing you again soon!

November 16, 2024

Excellent service man…prompt service… fait pricing. I feel service dept very knowledgableabout my car and what needs to be done. I appreciate there is no pressure to do more than I want. More

by NANCY_KUNDTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 18, 2024 -

Frontier Ford responded

Nancy, thanks for the fantastic feedback! We're thrilled to hear you had such a positive experience with our service team. Our goal is to provide knowledgeable and pressure-free service, so it’s great to see that reflected in your visit. We look forward to helping you again!

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