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Frontier Ford - Service Center

Santa Clara, CA

4.6
476 Reviews

476 Reviews of Frontier Ford - Service Center

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November 27, 2024

Service reps stopped and helped me out of a jamb by re-setting an automatic window function that - had been left non corrected- would have literally left me out in the rain with a window that would not More

by jburroughs95
Recommend Dealer
Yes
Employees Worked With
Edward Olivares, Miguel Lopez
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Dec 02, 2024 -

Frontier Ford responded

Thank you for your kind words! We're thrilled to hear our team was able to assist you and ensure your comfort. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. Stay dry out there!

November 27, 2024

Job was done well. Service personnel were helpful. I was also very impressed that they bring my car to my home after it’s finished More

by phyllis_knowlton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Olivares
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Dec 02, 2024 -

Frontier Ford responded

Phyllis, we’re thrilled to hear you had such a positive experience! Our team works hard to provide great service, and we're glad you appreciated the convenience of home delivery. Thanks for sharing your feedback!

November 24, 2024

Outstanding service. Vehicle was taken care nicely. Lyft drop off AND they dropped my vehicle off at my residence. They go the extra mile for your Ford. Highly recomme More

by JMC345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Nov 25, 2024 -

Frontier Ford responded

Thanks! We’re thrilled to hear you had such a positive experience. Going the extra mile is what we strive for, and your recommendation means the world to us. We look forward to serving you again!

November 23, 2024

Miguel is awesome. Clearly understood my issues and helped troubleshoot others. Very good experience this week ! Thank you More

by RANDY.SEFCIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Nov 25, 2024 -

Frontier Ford responded

Thanks, Randy! We're thrilled to hear about your great experience with Miguel. Our team strives to provide top-notch support, and it’s fantastic to know we hit the mark. We appreciate your feedback!

November 23, 2024

The service personnel answered questions thoughtfully and gave satisfying prompt service throughout to the cashier. More

by RJOHNSON9371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel in service and Edward in management.
Report | Print
Nov 25, 2024 -

Frontier Ford responded

We’re thrilled to hear you had such a positive experience! Our team takes pride in providing thoughtful and prompt service. Thank you for your kind words—they motivate us to keep delivering great experiences!

November 22, 2024

Edward was great! He kept me informed and was honest about his recommendations for my car. More

by mamabanks2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
Report | Print
Nov 25, 2024 -

Frontier Ford responded

Thanks for the fantastic feedback! We're thrilled to hear that Edward provided you with excellent service and clear communication. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience!

November 22, 2024

Frontier ford was very Fast and friendly service, Miguel was great, communicated with me and got everything taken care of. More

by brianemerson6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Lopez
Report | Print
Nov 25, 2024 -

Frontier Ford responded

Thanks for the awesome review, Brian! We're thrilled to hear that you had a fast and friendly experience with Miguel. Our team is dedicated to providing top-notch service, and your feedback means a lot to us. Looking forward to seeing you again!

November 22, 2024

Excellent service, without fail! I've been coming to Frontier Ford for over twelve years now, and even though the people change, the service quality has always been Excellent, from More

by K.VEASLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Caudill
Report | Print
Nov 25, 2024 -

Frontier Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that you've consistently experienced excellent service over the years. Our team is dedicated to maintaining that high standard for all our customers. We appreciate your loyalty and look forward to serving you again soon!

November 22, 2024

I purchased my 2013 Explorer in June of 2012 and I have never taken it anywhere else for service other than Frontier Ford! Excellent customer service in every aspect! We're about to buy our son his first More

by LDIIORIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Puga
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Nov 25, 2024 -

Frontier Ford responded

We’re thrilled to hear about your positive experience with us and Frank! Your loyalty means the world, and we’re excited to help you find your son’s first vehicle. Thank you for your kind words and for being part of the Frontier Ford family!

November 21, 2024

It was very good service. I got a right information from service adviser. I'll visit again. More

by hyeonggeonlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
Nov 25, 2024 -

Frontier Ford responded

We’re thrilled to hear you had a great experience with our service team! Your kind words motivate us to keep providing excellent service. We look forward to welcoming you back soon!

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