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Frontier Ford - Service Center

Santa Clara, CA

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51 Reviews

51 Reviews of Frontier Ford - Service Center

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September 11, 2021

Quick service while I waited plus took care of fuse issue, no upsell which is refreshing versus Toyota. Was my 2nd service for my CMax Energi. Recommended! More

by gmlfordcmax17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
. .
Sep 13, 2021 -

Frontier Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 15, 2021

Get my super duty serviced here regularly , always good service 🤙🏻. More

by RJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zejna, . .
Aug 16, 2021 -

Frontier Ford responded

RJ, thank you for your positive feedback, from all of us here at Frontier Ford!

Aug 17, 2021 -

RJ responded

🤙🏻

August 14, 2021

They listen to what customer needs are, they provide a very fast and good service. More

by camachoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
. .
Aug 16, 2021 -

Frontier Ford responded

Thank you for your positive feedback!

August 13, 2021

As usual Mike came through he got my truck out in no time If you want good service go to Frontier Ford Thanks again Mike More

by 857rdb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
. .
Aug 16, 2021 -

Frontier Ford responded

Thank you for your positive review!

July 13, 2021

Everyone working in the service department was very polite and helpful. Thank you for such excelllent service. Mike was very helpful and courteous. the car was ready in only a few hour. More

by teddie.lenox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MIKE, . .
Jul 14, 2021 -

Frontier Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

June 12, 2021

Service Manager was very responsive and helpful. I took my truck to Ford for many reasons. I know can change my own oil and rotate my tire myself for about $175. I have gone to other for just about the s More

by justin.reilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
. .
Jun 16, 2021 -

Frontier Ford responded

Justin, thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. Please contact Eldin Pasic at 408-533-1488 and we will do our best to make this better.

April 26, 2021

Service advisor, Haris Dubinovic’s Customer service was great and the car service was very good and got my car back on time. Thank you. More

by Mulualazar
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haris Dubinovic, service Advisor
Apr 27, 2021 -

Frontier Ford responded

Thank you for your positive feedback!

April 18, 2021

The appointment for my Ford Ranger service routine was easy to do. I apreciated the courtesy reminders. They missed to give it a wash. CE More

by Estrella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
. .
Apr 19, 2021 -

Frontier Ford responded

Estrella, thank you for your positive review! We are sorry to hear we didn't give your car a wash. Feel free to contact us about this!

December 17, 2020

I brought my 2020 Edge in for it's first service. They were ready at the appointment time and the maintenance took the time that it should. I had a comfortable safe environment to wait. And also had a c More

by gmhoque
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
. .
Dec 21, 2020 -

Frontier Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

December 13, 2020

With the current COVID-19 restrictions, the service department complied by everyone wearing masks and keeping a proper social distance and employing plexiglass shields. My 2019 Fusion Energi was servic More

by jack.mckeown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
. .
Dec 21, 2020 -

Frontier Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

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