Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Frontier Ford - Service Center

Santa Clara, CA

4.6
477 Reviews

477 Reviews of Frontier Ford - Service Center

Sort by
December 18, 2024

Ed was very professional and sweet. Thanks for your help. Will definitely refer you to other people More

by ALITTLEXIAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
Report | Print
Dec 19, 2024 -

Frontier Ford responded

Thanks! We’re thrilled to hear about your positive experience with Ed. Your referrals mean the world to us, and we’re always here to help. Looking forward to assisting you again in the future!

December 17, 2024

Great customer service and they worked really quickly on my car! I will definitely be back! More

by KING.MORGAN89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Report | Print
Dec 18, 2024 -

Frontier Ford responded

Thanks for the awesome feedback, Morgan! We're thrilled to hear you had a great experience with our team. We look forward to seeing you again soon!

December 16, 2024

My advisor seemed good. Maybe he didn't fully look at my work to be done or It might be the system not informing him what I needed things taken care o for the truck. 2 days More

by n_garcia130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond nunez
Report | Print
Dec 17, 2024 -

Frontier Ford responded

Thanks for your feedback. We're glad to hear you had a good experience with your advisor. We understand your concerns about communication and will work on improving our system to ensure timely updates. Your input helps us enhance our service, and we appreciate you sharing it.

December 16, 2024

Excellent customer service and friendly staff. Quick response to repairs performed. Will recommend to friends. More

by LYON_BILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Olivares
Report | Print
Dec 17, 2024 -

Frontier Ford responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team. Your recommendation means a lot to us. We look forward to serving you and your friends again soon!

December 16, 2024

Jose provided stellar services! Thank you for all that you do to maintain our cars in great standing! More

by tom_celerier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Dec 17, 2024 -

Frontier Ford responded

Thanks, Tom! We’re thrilled to hear you had a great experience with Jose. Our team is dedicated to keeping your vehicles in top shape, and your kind words motivate us to keep doing our best. We appreciate your support!

December 16, 2024

Quick service. Everything I needed was done fast and clean great job to the workers More

by maganafernando03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Report | Print
Dec 17, 2024 -

Frontier Ford responded

Thank you for your positive feedback! We're glad to hear that our team provided quick and efficient service. Your appreciation for their hard work means a lot to us. We look forward to serving you again!

December 16, 2024

finance department did not give us the forms we signed. I see that you need 15 words. More

by JBR5571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ky Ngugen, He was very friendly.
Report | Print
Dec 17, 2024 -

Frontier Ford responded

Thanks for your feedback! We apologize for the confusion with the forms and will ensure the finance department addresses this issue promptly. Your input helps us improve!

December 14, 2024

Excelente atención y servicio, muy satisfecha en esta visita, espero recibir buena atención en mis futuras visitas More

by aracelychochi13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond nuñez
Report | Print
Dec 16, 2024 -

Frontier Ford responded

¡Gracias por tus amables palabras, Aracely! Nos alegra mucho saber que tuviste una excelente experiencia. Nuestro equipo está comprometido a brindar un servicio de calidad, y esperamos seguir haciéndolo en tus futuras visitas. ¡Tus comentarios significan mucho para nosotros!

December 14, 2024

Good job listening to my issue, quick service. Good communication along the process, service was faster than expected. More

by Sean
Recommend Dealer
Yes
Employees Worked With
Edward
Report | Print
Dec 16, 2024 -

Frontier Ford responded

Thanks, Sean! We’re thrilled to hear you had a positive experience with our team. Your feedback on our communication and quick service means a lot to us. We’re always here to help and appreciate your support!

December 14, 2024

Purchased CPO from Frontier 3 years ago and Frank has been my Service Advisor from the first service. Fantastic communication and follow up - I’m always taken care of quickly and efficiently. Huge thanks More

by hjvandervoort4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Dec 16, 2024 -

Frontier Ford responded

Tthanks for the amazing review! We're thrilled to hear that Frank has provided you with excellent service and communication. Your satisfaction is our priority, and we appreciate your loyalty over the years. We’ll be sure to pass along your kind words to Frank!

1
...
16
17
18
...
48