Frontier Ford - Service Center
Santa Clara, CA
476 Reviews of Frontier Ford - Service Center
My go to service advisor always makes sure my vehicle is serviced in a timely manner. He recommends what my car needs, and doesn't push services that are not necessary. He does a great job of communi is serviced in a timely manner. He recommends what my car needs, and doesn't push services that are not necessary. He does a great job of communicating with me during the service of my car. More
The person handling my car service was super responsive and helpful. Didn’t push me for things that weren’t necessary, and kept me updated on timing. and helpful. Didn’t push me for things that weren’t necessary, and kept me updated on timing. More
Work was completed on time. Staff are courteous and communicate clearly throughout the process. I was told what would be done and what it would cost. Staff are courteous and communicate clearly throughout the process. I was told what would be done and what it would cost. More
I took my Mach e in for a recall. Everything went very well and in the time expected. As it was a 2 day job I was given a rental at Enterpise. It was a bit petty by Ford head office Everything went very well and in the time expected. As it was a 2 day job I was given a rental at Enterpise. It was a bit petty by Ford head office to require that I could only rent a Ford vehicle, in this case all they had were large vans or an Expedition. Had there been no Ford on the lot I would have had to wait for one to be returned. Come on guys you’re better than this. More
I did not have to wait to get appt or upon arrival. Leo, the consultant, was very helpful every step of the way. He updated me twice during the day. The experience was positive. Leo, the consultant, was very helpful every step of the way. He updated me twice during the day. The experience was positive. More