Frontier Ford
Santa Clara, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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All personnel that I worked with were very kind, overall, my purchase seemed good. But there was a delay due to a recall issue. I bought the a Bronco Raptor Saturday and was told the recall repair would happ my purchase seemed good. But there was a delay due to a recall issue. I bought the a Bronco Raptor Saturday and was told the recall repair would happen first thing Monday morning and my vehicle would be brought to me that day. I was told I would be given $250 credit on my account for the purchase of accessories as an apology for the delay of not being able to drive it home that day. That turned into the next day and the next day. Finally I demanded the purchase be canceled or to install the flooring I wanted for free. I was told that would happen to make up for the issue. When my vehicle was delivered, my salesman told me he would be sending me a mesh Bimini top and interior handles so I wouldn’t have to purchase those. His way of making up for the delay. Been two weeks now and I haven’t seen my $250 credit, my additional items or been contacted about the flooring, either. I have tried to contact my salesman a couple times and also the customer service rep, Bonnie. Still, no reply from anyone. My previous loan on my trade in is still not paid off and is over due by 11 days and going to affect t my credit. This went from one of the best purchases of my life to one of the worst. More
Customer service was excellent. Everyone worked as a team in helping me to obtain my dream car. The service was fast, friendly and efficient. Everyone worked as a team in helping me to obtain my dream car. The service was fast, friendly and efficient. More
Everyone was very nice. This was our second time buying a Ford this year and be bought them both from this dealership and salesman. This was our second time buying a Ford this year and be bought them both from this dealership and salesman. More



