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Frontier Dodge Chrysler Jeep - Service Center

Lubbock, TX

4.3
509 Reviews

509 Reviews of Frontier Dodge Chrysler Jeep - Service Center

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August 23, 2023

Always great service and very friendly people. We have bought several vehicles from them and find that Sabrina in service is the best person to deal with. More

by Shane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina in service
Aug 28, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review! Please let us know if there is anything else that we can assist you with.

August 22, 2023

The staff was very attentive and the service was done quickly. I always prefer coming to Dodge to have service done on my vehicle. More

by aavila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember the name.
Aug 23, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review on your experience!

August 18, 2023

This dealership has the worst service department. From the service advisor to the general manager not one person responded or returned my calls. Will not be going back. More

by bsawhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Lamonica
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabrina
Aug 18, 2023 -

Frontier Dodge Chrysler Jeep responded

We are sorry to hear about any issues or concerns regarding a recent visit. Please reach out to us and ask for management to discuss your recent experience.

August 17, 2023

Customer service was excellent! Breanna made my oil change visit easy!! Recommend Frontier Dodge for all my customer needs! More

by tammij1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Magana, Breanna
Aug 18, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review on your experience at our dealership!

Aug 19, 2023 -

tammij1 responded

Customer service from Breanna was top notch!

August 15, 2023

It was okay for a weekend Atmosphere not all that It’s better during the week More

by Cj1325e17@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Aug 16, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review on your experience!

August 10, 2023

Very responsive to my questions and service done in a timely manner. Sabrina went the extra mile in keeping me informed about service progress. More

by Peg9297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
Aug 10, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for providing your review on your experience at our dealership!

August 08, 2023

Friendly staff and excellent service. Always know I can trust them to take care of my needs. More

by Dr R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameron-Sales
Aug 09, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review on your experience!

August 07, 2023

Great service! The service consultant was friendly and provided great information about what services were available. More

by Ari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Veanueva
Aug 08, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review!

August 06, 2023

Went in for an oil change. They got me right in to get the job done. More

by jew11161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 07, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review on your experience!

August 05, 2023

The experience was fast, the employees were friendly, and the total service was well done More

by Jtijerina977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lamonica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review on your experience!

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