Frontier Dodge Chrysler Jeep - Service Center
Lubbock, TX
524 Reviews of Frontier Dodge Chrysler Jeep - Service Center
Excellent service. Due to mixup, had to return next day to change oil. They apologized, asked how they could make it better, and took care of me immediately when I retu Due to mixup, had to return next day to change oil. They apologized, asked how they could make it better, and took care of me immediately when I returned. More
Best ever! !!! Always takes care of us and both our cars. Customer service satisfaction guarantee. !!! Always takes care of us and both our cars. Customer service satisfaction guarantee. More
The issues I was having seem to be fixed but when I got my vehicle back they dumped all of the stuff out of the center console into the passenger seat and left it there. my vehicle back they dumped all of the stuff out of the center console into the passenger seat and left it there. More
I had great service. The girl I dealt with was very good. She helped me get the best plan for my situation. The girl I dealt with was very good. She helped me get the best plan for my situation. More
Had my car towed to the dealer. Was told my car needed new batteries. And because it took an entire week to give me that diagnosis they would wave the tow charge. Had the batteries Was told my car needed new batteries. And because it took an entire week to give me that diagnosis they would wave the tow charge. Had the batteries replaced and car would not start after literally leaving the dealer 5 minutes later. It was 6:15 PM when this happened. Waited 1hr 15min for the tow. Had it towed back and a “new” diagnosis was run. Was then told it was the starter and gave me a four figure cost. I called a local shop “Williams Brake and Tune” and they quoted me half the cost and would pick it up. When I paid the new bill at Frontier the original tow charge was back on the bill. So now I am Paying for two tows even though the representative did me a “favor” by waving the original tow. That is petty and I will not return to this service dealer. Also, problem fixed at “Williams Brake and Tune” in 4 hours. More