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Frontier Dodge Chrysler Jeep - Service Center

Lubbock, TX

4.3
524 Reviews

524 Reviews of Frontier Dodge Chrysler Jeep - Service Center

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October 17, 2023

Service was really great highly recommend to my friends and family had me in and out More

by Lorenzopainting1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall her name but was really helpful even drove my vehicle out for me
Oct 18, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review on your experience!

October 17, 2023

We took in our vehicle for an oil change and tire rotation. It was a quick process. Thanks to Max and Rosemarie. More

by Pcarrizalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max and Rosemarie
Oct 18, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review on your experience!

October 12, 2023

Excellent service. Due to mixup, had to return next day to change oil. They apologized, asked how they could make it better, and took care of me immediately when I retu More

by llmeadors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
Oct 16, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review! Please let us know if there is anything else that our team can help you with.

September 29, 2023

Best ever! !!! Always takes care of us and both our cars. Customer service satisfaction guarantee. More

by Tisha.torrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Reyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrone Christopher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leroy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark McCall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lamonica
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabrielle Rangel
Oct 02, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the opportunity to assist you! We appreciate the review!

September 20, 2023

The issues I was having seem to be fixed but when I got my vehicle back they dumped all of the stuff out of the center console into the passenger seat and left it there. More

by nesbit450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Sep 22, 2023 -

Frontier Dodge Chrysler Jeep responded

We are sorry to hear about any concerns regarding your experience. Please reach out to us and ask for our Service Manager to discuss these concerns.

September 16, 2023

I had great service. The girl I dealt with was very good. She helped me get the best plan for my situation. More

by talarcon469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review on your experience at our dealership!

September 12, 2023

The young lady who assisted me along with other staff members I interacted with were all very helpful. More

by stevesnieman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young lady in the service dept
Sep 13, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review on your experience! We appreciate the opportunity to assist you!

September 12, 2023

Max in the service department took great care of me. Got everything I asked for taken care of and parts ordered. More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Sep 13, 2023 -

Frontier Dodge Chrysler Jeep responded

Thank you Adam for the review!

September 11, 2023

Frontier dodge was very helpful during my oil change. They offered an Uber. They were very friendly and quick More

by angel.sepeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree
Sep 13, 2023 -

Frontier Dodge Chrysler Jeep responded

We appreciate the review on your experience!

August 31, 2023

Had my car towed to the dealer. Was told my car needed new batteries. And because it took an entire week to give me that diagnosis they would wave the tow charge. Had the batteries More

by Brog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sabrina
Sep 01, 2023 -

Frontier Dodge Chrysler Jeep responded

We regret to hear that you had a negative experience with us. Please reach out to our team and ask for management to address any concerns.

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